Do you sell on Amazon?Updated 2 months ago
Metabolics does sell on Amazon in both the UK and US, but only a selected range is available and stock can change quickly, especially in the US. For the widest choice and most up-to-date availability, customers should order directly from metabolics.com.
Help Centre Article: Do you sell on Amazon?
Short answer
Yes, Metabolics products are available on both Amazon UK and Amazon US, but only a limited selection is listed and availability can change frequently. For the full range and live stock information, please visit our official website at www.metabolics.com.[2]
Where Metabolics sells on Amazon
Metabolics has authorised listings on Amazon UK and Amazon US for a selection of products.
Not every Metabolics formula or pack size is offered via Amazon; the complete range is only guaranteed on metabolics.com.
Product availability and stock levels
Only selected products are made available on Amazon at any one time, so some items you see on metabolics.com may not appear there.
Stock on Amazon can sell through and change quickly, particularly on Amazon US, so items may show as unavailable or temporarily out of stock without notice.
If you cannot find a specific product or size on Amazon, please check metabolics.com, where you can view the full range and current stock status.
Why buy directly from metabolics.com?
The full Metabolics range, including specialist and practitioner-focused formulas, is available only on our official website.
Ordering directly from Metabolics gives the most accurate pricing, promotions and stock information, and ensures products are supplied from our own UK facility under our quality systems.
How to get help
If a customer asks about Amazon availability in a ticket, agents can use and adapt the following approved wording:
“Yes, we do sell a selection of Metabolics products on Amazon in both the UK and the US. However, not all of our products are available there and stock can sell out or change quickly, especially in the US. For the full Metabolics range and live stock information, we recommend ordering directly from our website at www.metabolics.com.”
If the customer still cannot find what they need, invite them to contact the team:
Email: [email protected]
Phone (UK): +44 (0)1380 812799 (Mon–Thu 8:30–17:30, Fri 8:30–17:00 UK time)
Postal address: Metabolics Ltd, 5 Eastcott Common, Eastcott, Devizes, Wiltshire, SN10 4PL, United Kingdom
Agents in Gorgias can save this article as a Help Centre FAQ and create a macro that inserts the “approved wording” paragraph, adding a direct link to metabolics.com for simple, compliant replies.