Metabolics

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Wholesale / Business Accounts

Metabolics is a premium supplement brand, and we protect that position carefully. As a wholesale partner, you agree to:. No selling on third-party marketplaces such as Amazon or eBay. No paid advertising using the Metabolics brand name. No unauthoris

Metabolics is a premium supplement brand, and we protect that position carefully. As a wholesale partner, you agree to:<ul data-start="1319" data-end="1493"><li data-start="1319" data-end="1384">No selling on third-party marketplaces such as Amazon or eBay</li><li data-start="1385" data-end="1440">No paid advertising using the Metabolics brand name</li><li data-start="1441" data-end="1493">No unauthorised distribution beyond agreed terms</li></ul>These policies ensure fair trade and protect the integrity of the Metabolics brand.

What brand protection policies apply?

WHEN a customer enquires about theanine or L-theanine,THEN:Direct them to the single Metabolics Theanine product pageDO NOT offer to help them "find the best option" or "choose between products"DO NOT suggest they compare different theanine productsD

<div data-block="true" data-editor="ed7ee" data-offset-key="ft6h0-0-0" id="isPasted"><div data-offset-key="ft6h0-0-0">WHEN a customer enquires about theanine or L-theanine,THEN:</div></div><ul><li data-block="true" data-editor="ed7ee" data-offset-key="4rgc7-0-0"><div data-offset-key="4rgc7-0-0">Direct them to the single Metabolics Theanine product page</div></li><li data-block="true" data-editor="ed7ee" data-offset-key="al2de-0-0"><div data-offset-key="al2de-0-0">DO NOT offer to help them &quot;find the best option&quot; or &quot;choose between products&quot;</div></li><li data-block="true" data-editor="ed7ee" data-offset-key="d7bls-0-0"><div data-offset-key="d7bls-0-0">DO NOT suggest they compare different theanine products</div></li><li data-block="true" data-editor="ed7ee" data-offset-key="b23v3-0-0"><div data-offset-key="b23v3-0-0">DO NOT ask what they&apos;re looking for in a theanine supplement</div></li></ul><div data-block="true" data-editor="ed7ee" data-offset-key="6rpso-0-0"><div data-offset-key="6rpso-0-0">Reason: Metabolics offers only one theanine product. Offering choice creates confusion and undermines customer confidence.</div></div>

Theanine Product Enquiries

Different forms of magnesium offer different absorption rates, digestive tolerance, and characteristics. The most suitable form depends on individual needs and should ideally be discussed with a healthcare practitioner. Understanding magnesium forms:

Different forms of magnesium offer different absorption rates, digestive tolerance, and characteristics. The most suitable form depends on individual needs and should ideally be discussed with a healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: none;"></a>Understanding magnesium forms:To help you make an informed choice, we&apos;ve created a comprehensive educational resource:&#x1F4D6;&#xA0;Types of Magnesium Supplements Explained <a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: 1px;">https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained</a>This guide covers:<ul><li>Magnesium Citrate &#x2013; Best for digestion and bowel support; highly absorbable<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: none;"></a></li><li>Magnesium Malate &#x2013; Supports energy production; gentle on the stomach<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: none;"></a></li><li>Magnesium Bisglycinate &#x2013; Calming and highly absorbable; glycine provides buffering effect<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: none;"></a></li><li>Other magnesium forms and their characteristics</li></ul>Metabolics magnesium products:<ul><li><a rel="nofollow noopener" target="_blank" href="https://www.perplexity.ai/search/link" style=" text-decoration: 1px;">Magnesium Citrate</a> &#x2013; Highly absorbable organic salt form<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-citrate-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li><a rel="nofollow noopener" target="_blank" href="https://www.perplexity.ai/search/link" style=" text-decoration: 1px;">Magnesium Malate</a> &#x2013; Contains malic acid for energy support<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-malate-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li><a rel="nofollow noopener" target="_blank" href="https://www.perplexity.ai/search/link" style=" text-decoration: 1px;">Magnesium Bisglycinate</a> &#x2013; Chelated form with glycine for enhanced absorption<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-bisglycinate-capsules" style=" text-decoration: none;"></a></li><li><a rel="nofollow noopener" target="_blank" href="https://www.perplexity.ai/search/link" style=" text-decoration: 1px;">Magnesium Cit/Mal</a> &#x2013; Combines citrate and malate for synergistic benefits<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-citrate-malate" style=" text-decoration: none;"></a></li><li><a rel="nofollow noopener" target="_blank" href="https://www.perplexity.ai/search/link" style=" text-decoration: 1px;">Magnesium Ascorbate</a> &#x2013; Buffered vitamin C with magnesium<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-ascorbate-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li><a rel="nofollow noopener" target="_blank" href="https://www.perplexity.ai/search/link" style=" text-decoration: 1px;">Ionic Magnesium</a> &#x2013; Low-dose liquid for gradual supplementation<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-magnesium" style=" text-decoration: none;"></a></li></ul>Each product page provides full ingredient information, supplement facts, dietary suitability, and quality certifications.Need personalised advice?For recommendations specific to your age, health status, medications, or individual needs, please consult with your healthcare practitioner or registered nutritional therapist. They can assess your circumstances and recommend the most appropriate form and dosage.If you need more help:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799 (Mon&#x2013;Fri, 9am&#x2013;5pm UK time)</li></ul>

Which type of magnesium supplement should I take?

We're unable to recommend specific products for medical conditions, symptoms, or health concerns, or provide medical or health advice. UK and international regulations (including MHRA, FSA, FDA, and EFSA guidelines) prohibit us from making health cla

We&apos;re unable to recommend specific products for medical conditions, symptoms, or health concerns, or provide medical or health advice.<a rel="noopener" target="_blank" href="https://www.gov.uk/food-labelling-and-packaging/nutrition-health-claims-and-supplement-labelling" style=" text-decoration: none;"></a>UK and international regulations (including MHRA, FSA, FDA, and EFSA guidelines) prohibit us from making health claims that suggest a food supplement can treat, prevent, cure, or diagnose any disease or medical condition.<a rel="noopener" target="_blank" href="https://www.gov.uk/government/publications/nutrition-legislation-information-sources/nutrition-legislation-information-sheet--2" style=" text-decoration: none;"></a><h2 id="what-we-can-help-with">What we can help with</h2><ul><li>Providing factual information about&#xA0;ingredients, nutrient forms, strengths, and purity standards</li><li>Sharing&#xA0;allergen statements and certifications (e.g., vegan, gluten-free)</li><li>Explaining our&#xA0;quality standards and testing processes</li><li>Directing you to&#xA0;product pages with full nutritional information</li><li>Answering questions about&#xA0;delivery, orders, and returns</li></ul><h2 id="what-you-should-do">What you should do</h2>If you have a health condition, are pregnant or breastfeeding, are taking medication, or are considering supplements for a child, we strongly recommend you:<ol><li>Consult your GP, registered healthcare practitioner, or registered nutritional therapist before starting any supplementation</li><li>Share the product ingredient list and nutritional information (available on each product page) with your practitioner</li><li>Ask your practitioner to contact us directly if they require technical product information</li></ol><h2 id="practitioner-support">Practitioner support</h2>If you&apos;re working with a registered healthcare practitioner, they can contact us for technical support or apply for a practitioner account for access to practitioner-only products and resources.If you need more help:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Hours: Monday&#x2013;Friday, 8:30 AM&#x2013;5:00 PM UK time</li></ul>

Can you recommend a product for my health condition?

Many of our products are suitable for vegetarians and vegans, and this information is clearly displayed on each individual product page. Visit the product page for the supplement you're interested in at www.metabolics.com. Scroll to the "Suitable For

Many of our products are suitable for vegetarians and vegans, and this information is clearly displayed on each individual product page.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/lectin-support" style=" text-decoration: none;"></a><h2 id="how-to-check-if-a-product-is-vegan-or-vegetarian">How to check if a product is vegan or vegetarian</h2><ol><li>Visit the product page for the supplement you&apos;re interested in at <a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/" style=" text-decoration: 1px;">www.metabolics.com</a></li><li>Scroll to the &quot;Suitable For&quot; section near the top of the page</li><li>You&apos;ll see clear indicators showing:<ul><li>Suitable for vegetarians: Yes/No</li><li>Suitable for vegans: Yes/No</li></ul></li></ol><h2 id="what-information-is-included-on-product-pages">What information is included on product pages</h2>Each product page provides complete dietary information, including:<ul><li>Vegetarian and vegan suitability clearly marked</li><li>Full ingredient list with forms and strengths</li><li>Allergen information (gluten-free, dairy-free, etc.)</li><li>Capsule shell composition (many use vegetable-based shells)</li><li>Certifications and quality standards</li></ul><h2 id="vegan-product-range">Vegan product range</h2>We offer a growing range of 100% vegan products, including:<ul><li>Vegan Vitamin D3 and K2 (sourced from algae, not lanolin)</li><li>Vegan Joint and Bone Support</li><li>Lectin Support (no shellfish-derived ingredients)</li><li>TREG Support</li></ul>You can use the filters on our website to browse all vegan-suitable products.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/treg-support" style=" text-decoration: none;"></a><h2 id="why-we-use-algae-based-vitamin-d3">Why we use algae-based vitamin D3</h2>Many vitamin D3 supplements are derived from lanolin (sheep&apos;s wool), making them unsuitable for vegans. Our vegan vitamin D3 products use 100% algae-derived D3, providing the same bioavailability without any animal-derived ingredients.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vegan-vitamin-d3-k2-capsules" style=" text-decoration: none;"></a><h2 id="capsule-shells">Capsule shells</h2>Where capsules are used, we clearly state the capsule shell composition on the product page. Many of our products use vegetable-based capsule shells rather than gelatine.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/lectin-support" style=" text-decoration: none;"></a><h2 id="if-you-need-more-help">If you need more help</h2>If you can&apos;t find the dietary information you need on a product page, or have specific questions about ingredients, please contact us:<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Hours: Monday&#x2013;Friday, 8:30 AM&#x2013;5:00 PM UK time</li></ul>Related articles:<ul><li>Full ingredient information and allergen statements</li><li>How to filter products by dietary requirements</li><li>Product quality standards and certifications</li><li>Practitioner-only products and how to access them</li></ul>

Are your products suitable for vegetarians and vegans?

We're unable to recommend alternatives or make comparisons between our products and products from other brands. Each supplement brand formulates products differently, using varying ingredient forms, strengths, excipients, and quality standards. Makin

We&apos;re unable to recommend alternatives or make comparisons between our products and products from other brands.<a rel="noopener" target="_blank" href="https://www.talentpop.co/blog/best-customer-service-practices-for-out-of-stock-products" style=" text-decoration: none;"></a><h2 id="why-we-dont-make-product-comparisons">Why we don&apos;t make product comparisons</h2>Each supplement brand formulates products differently, using varying ingredient forms, strengths, excipients, and quality standards. Making direct comparisons or suggesting &quot;equivalent&quot; products could:<ul><li>Provide inaccurate or misleading information about product suitability</li><li>Create confusion about ingredient forms, strengths, and bioavailability</li><li>Lead to inappropriate supplementation for your individual needs</li></ul><h2 id="what-you-can-do">What you can do</h2>If you&apos;re looking for a specific type of supplement or ingredient, we recommend:<ol><li>Browse our full product range at&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/" style=" text-decoration: 1px;">www.metabolics.com</a> and use the search function to find products that contain the nutrients or ingredients you&apos;re interested in</li><li>Review individual product pages for full ingredient information, forms, strengths, and certifications</li><li>Contact our customer service team who can provide factual information about our products (ingredients, forms, purity, allergens) without making comparisons to other brands</li></ol><h2 id="need-help-finding-the-right-product">Need help finding the right product?</h2>If you&apos;re unsure which product meets your needs, we strongly recommend consulting your GP, registered healthcare practitioner, or registered nutritional therapist. They can:<ul><li>Assess your individual health needs and circumstances</li><li>Review our product ingredient lists and nutritional information</li><li>Advise on appropriate supplementation for your specific requirements</li><li>Contact us directly for technical product information if needed</li></ul><h2 id="contact-us">Contact us</h2>Our customer service team is available to provide factual information about Metabolics products:<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Hours: Monday&#x2013;Friday, 8:30 AM&#x2013;5:00 PM UK time</li></ul>Related articles:<ul><li>Full product catalogue and ingredient information</li><li>How to work with a registered healthcare practitioner</li><li>Product quality standards and certifications</li><li>Practitioner accounts and technical support</li></ul>

I'm looking for a product you don't seem to stock. Can you recommend an alternative?

We're unable to recommend specific products for sleep concerns, as this requires understanding your individual health needs and circumstances. We've published several in-depth blog articles that explain how magnesium works in the body and the differe

We&apos;re unable to recommend specific products for sleep concerns, as this requires understanding your individual health needs and circumstances.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-bisglycinate-capsules" style=" text-decoration: none;"></a><h2 id="educational-resources-about-magnesium-and-sleep">Educational resources about magnesium and sleep</h2>We&apos;ve published several in-depth blog articles that explain how magnesium works in the body and the different forms available:Types of Magnesium Supplements Explained - This guide breaks down the most common forms of magnesium, including Magnesium Bisglycinate, which is a chelated form combined with the amino acid glycine. Glycine has a calming effect on the brain, and this form is highly bioavailable.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: none;"></a>Magnesium &amp; Magnesium Supplements - The Definitive Guide - A comprehensive resource explaining magnesium&apos;s role in energy production, nervous system function, and how different forms are absorbed in the body. It includes detailed information about bioavailability and how low magnesium levels can affect nerve excitability and sleep patterns.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/magnesium-magnesium-supplements-the-definitive-guide" style=" text-decoration: none;"></a>Sleep Support Supplements - This article explains how magnesium activates the parasympathetic nervous system (responsible for inducing calmness and relaxation) and helps regulate melatonin, the hormone that guides the sleep-wake cycle.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/sleep-support-supplements" style=" text-decoration: none;"></a><h2 id="about-magnesium-bisglycinate">About Magnesium Bisglycinate</h2>Many people are interested in Magnesium Bisglycinate due to its high bioavailability and the presence of glycine. This form is gentle on the stomach and provides 133mg elemental magnesium per capsule.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-bisglycinate-capsules" style=" text-decoration: none;"></a>You can view full product information, including ingredients, certifications, and suitability details on the product page: Magnesium Bisglycinate.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-bisglycinate-capsules" style=" text-decoration: none;"></a><h2 id="other-forms-of-magnesium">Other forms of magnesium</h2>We stock multiple forms of magnesium, each with different characteristics:<ul><li>Magnesium Citrate (85mg elemental magnesium per capsule)</li><li>Magnesium Malate (63mg elemental magnesium per capsule)</li><li>Magnesium Chloride (in Ionic Magnesium formulations)</li></ul>Full details of each form are available in our blog: Magnesium &amp; Magnesium Supplements - The Definitive Guide.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/magnesium-magnesium-supplements-the-definitive-guide" style=" text-decoration: none;"></a><h2 id="get-personalised-advice">Get personalised advice</h2>For advice on which form of magnesium may be suitable for your individual needs, we strongly recommend consulting:<ul><li>Your GP</li><li>A registered healthcare practitioner</li><li>A registered nutritional therapist</li></ul>They can assess your individual circumstances, review your health history, and advise on appropriate supplementation. If you&apos;re working with a practitioner, they can contact us directly for technical product information.<h2 id="contact-us">Contact us</h2>If you have questions about product ingredients, forms, purity, or allergen information, our customer service team is available:<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Hours: Monday&#x2013;Friday, 8:30 AM&#x2013;5:00 PM UK time</li></ul>Related articles:<ul><li>Types of Magnesium Supplements Explained</li><li>Magnesium &amp; Magnesium Supplements - The Definitive GuidE</li><li>Product quality standards and certifications</li></ul>

Which magnesium is best for sleep?

We don't ask about your health needs, symptoms, or specific requirements because we're unable to provide personalised product recommendations or medical advice. As a food supplement company, we operate under strict regulations from the FDA, and EFSA.

We don&apos;t ask about your health needs, symptoms, or specific requirements because we&apos;re unable to provide personalised product recommendations or medical advice.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/supplement-compliance-with-the-us-fda" style=" text-decoration: none;"></a><h2 id="why-we-cant-ask-about-your-health">Why we can&apos;t ask about your health</h2>As a food supplement company, we operate under strict regulations from the FDA, and EFSA. These regulations prohibit us from:<ul><li>Asking customers about their health conditions, symptoms, or medical needs in order to recommend products</li><li>Providing advice on which supplements may treat, prevent, or cure specific health conditions</li><li>Making product recommendations based on individual health circumstances</li><li>Offering medical or health advice of any kind<a rel="noopener" target="_blank" href="https://www.productlifegroup.com/services/food-dietary-supplements-development-and-compliance/" style=" text-decoration: none;"></a></li></ul>Gathering health information to make product suggestions would constitute providing medical advice, which we are not qualified or authorised to do.<h2 id="why-this-protects-you">Why this protects you</h2>Without knowing your full medical history, current medications, diagnosed conditions, and individual circumstances, any product recommendation could be:<ul><li>Inappropriate for your specific needs</li><li>Unsafe if you have contraindications or drug interactions</li><li>Ineffective if the nutrient form, strength, or combination isn&apos;t suitable for you</li><li>Misleading if it implies treatment of a medical condition<a rel="noopener" target="_blank" href="https://rightasrain.uwmedicine.org/well/health/ai-chatbot-health-advice" style=" text-decoration: none;"></a></li></ul>This is why personalised supplement advice should only come from qualified healthcare professionals who can assess your individual situation properly.<h2 id="what-we-can-help-with">What we can help with</h2>Whilst we can&apos;t ask about or advise on your health needs, we&apos;re happy to provide:Factual product information:<ul><li>Full ingredient lists with forms and strengths</li><li>Allergen statements and certifications</li><li>Dietary suitability (vegan, vegetarian, gluten-free)</li><li>Quality standards and testing information</li><li>Bioavailability of different nutrient forms</li></ul>General educational content:<ul><li>Blog articles explaining different nutrients and their functions in the body</li><li>Comparisons of nutrient forms (e.g., types of magnesium, vitamin D2 vs D3)</li><li>Information about absorption and bioavailability</li><li>Scientific background on ingredients</li></ul>Operational support:<ul><li>Order tracking and delivery information</li><li>Returns and refunds</li><li>Account management</li><li>Subscription management</li><li>Payment queries</li></ul><h2 id="how-to-get-personalised-advice">How to get personalised advice</h2>For advice on which products may be suitable for&#xA0;your individual needs, we strongly recommend consulting:Your GP - Can assess your health status, review medications, and advise on appropriate supplementationRegistered healthcare practitioner - Trained to evaluate individual health needs and recommend supplements based on comprehensive assessmentRegistered nutritional therapist - Specialises in nutritional support and can provide detailed supplement protocolsThese professionals can:<ul><li>Review your complete medical history</li><li>Consider current medications and potential interactions</li><li>Assess your nutrient status through testing if appropriate</li><li>Recommend specific products, forms, and dosages</li><li>Monitor your progress and adjust recommendations</li></ul>If you&apos;re working with a healthcare practitioner, they can contact us directly for technical product information or apply for a practitioner account.<h2 id="browse-our-range-independently">Browse our range independently</h2>You&apos;re welcome to browse our full product catalogue at&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/" style=" text-decoration: 1px;">www.metabolics.com</a>, where each product page includes:<ul><li>Complete ingredient information</li><li>Nutrient forms and elemental strengths</li><li>Suggested serving sizes</li><li>Allergen statements</li><li>Dietary suitability indicators</li><li>Quality certifications</li></ul>Our&#xA0;educational blog also provides in-depth articles on various nutrients, helping you understand the science without making health claims.<h2 id="if-you-need-more-help">If you need more help</h2>For&#xA0;factual questions about specific products (not personalised recommendations):<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Hours: Monday&#x2013;Friday, 8:30 AM&#x2013;5:00 PM UK time</li></ul>For&#xA0;personalised supplement advice, please consult your GP or registered healthcare practitioner.

Why don't you ask about my health needs when I ask for product advice?

If you're looking for marine collagen, we recommend Motion Nutrition Classic Collagen or Motion Nutrition Creamy Vanilla Collagen. Both products contain a premium 50:50 blend of sustainably sourced marine (fish) and grass-fed bovine collagen peptides

If you&apos;re looking for marine collagen, we recommend Motion Nutrition Classic Collagen or Motion Nutrition Creamy Vanilla Collagen.Both products contain a premium 50:50 blend of sustainably sourced marine (fish) and grass-fed bovine collagen peptides, delivering 12g of high-quality Types I &amp; III collagen per serving.What&apos;s the difference?<ul><li>Classic Collagen: Unflavoured, pure collagen peptides with no additives</li><li>Creamy Vanilla Collagen: Vanilla-flavoured with added Vitamin C to support collagen formation</li></ul>Both products feature low molecular weight peptides (&lt;2500 Da) for superior absorption and are free from artificial additives or fillers.Important: Our Collagen Formula does not contain actual collagen. It is designed to support your body&apos;s natural collagen-building processes through amino acids (L-Glycine, L-Proline, L-Lysine), vitamins, minerals, and matrix components like hyaluronic acid and chondroitin sulphate. Choose Collagen Formula if you want to support your body&apos;s own collagen production rather than supplement with collagen peptides directly.Which should I choose?<ul><li>Want marine collagen peptides? Choose Motion Nutrition Classic or Creamy Vanilla Collagen</li><li>Want to support natural collagen synthesis? Choose Collagen Formula</li></ul>If you need more help:<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Mon&#x2013;Fri, 8:30am&#x2013;5pm UK time</li></ul>

Which collagen product contains marine collagen?

AdrenalMax supports your adrenal glands, which produce hormones such as cortisol and aldosterone that regulate energy production, blood sugar balance, and stress response. The formula contains a proprietary blend of ingredients specifically chosen to

AdrenalMax supports your adrenal glands, which produce hormones such as cortisol and aldosterone that regulate energy production, blood sugar balance, and stress response.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a>The formula contains a proprietary blend of ingredients specifically chosen to support adrenal function and energy metabolism:<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a>Key ingredients include:<ul><li>Magnesium &#x2013; contributes to normal energy-yielding metabolism, reduction of tiredness and fatigue, and normal psychological function<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a></li><li>Vitamin B12 (Methylcobalamin) &#x2013; contributes to normal energy-yielding metabolism and helps reduce tiredness and fatigue<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a></li><li>Green Tea Extract (45% EGCG) &#x2013; a polyphenol that may help the body respond to environmental stress<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a></li><li>L-Theanine &#x2013; an amino acid associated with relaxation without drowsiness<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a></li><li>Biotin &#x2013; contributes to normal energy-yielding metabolism<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a></li><li>L-Glutamine, Olive Leaf Extract, Taurine, Betaine Citrate, and Choline &#x2013; supporting various metabolic processes<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a></li></ul>How to use:Take 2 capsules twice daily with food.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a>Suitability:AdrenalMax is suitable for vegetarians and vegans and is manufactured in the UK under GMP (Good Manufacturing Practice) standards.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a>Important:It is recommended to include AdrenalMax as part of a comprehensive stress management programme that includes a healthy Mediterranean-style diet, regular balanced meals, adequate sleep, and lifestyle modifications.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/adrenalmax-pot-of-120-capsules" style=" text-decoration: none;"></a>If you need more help:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)380 812799</li><li>Mon&#x2013;Fri, 8:30am&#x2013;5pm UK time</li></ul>

How does Adrenalmax help with energy?

Metabolics offers a 10% practitioner discount to registered healthcare professionals. How you apply it depends on whether you're a new or existing practitioner customer. If you're using your practitioner discount code for the first time:. Create an a

Metabolics offers a&#xA0;10% practitioner discount to registered healthcare professionals. How you apply it depends on whether you&apos;re a new or existing practitioner customer.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><h2 id="new-practitioners-first-time-use">New Practitioners (First-Time Use)</h2>If you&apos;re using your practitioner discount code for the first time:<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><ol><li>Create an account at&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/" style=" text-decoration: 1px;">www.metabolics.com</a> (or log in if you already have one)</li><li>Add your products to the basket and proceed to checkout</li><li>Enter your practitioner discount code in the discount code box at checkout</li><li>The&#xA0;10% discount will be applied to your order</li><li>For all future orders, the discount will apply automatically&#x2014;you do not need to re-enter the code</li></ol><h2 id="existing-practitioners-returning-customers">Existing Practitioners (Returning Customers)</h2>If you have previously used your practitioner discount code:<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/practitioner-portal" style=" text-decoration: none;"></a><ul><li>Your&#xA0;10% discount applies automatically to all future orders</li><li>You&#xA0;do not need to enter the code again</li><li>You&#xA0;must be logged in to your practitioner account for the discount to apply</li><li>The discount will appear at the&#xA0;checkout stage, not in your basket</li></ul><h2 id="troubleshooting-discount-not-showing">Troubleshooting: Discount Not Showing?</h2>If your practitioner discount is not appearing:<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><ol><li>Check you are logged in to your practitioner account</li><li>Proceed to checkout&#x2014;the discount appears there, not in the basket</li><li>Verify your account is linked to a practitioner discount code</li><li>If the issue persists, contact us for assistance (details below)</li></ol><h2 id="important-notes">Important Notes</h2><ul><li>The practitioner discount is&#xA0;only available to registered healthcare professionals</li><li>You must be&#xA0;logged in for the automatic discount to apply on future orders</li><li>The discount is visible at&#xA0;checkout only, not in your shopping basket</li></ul><h2 id="need-help">Need Help?</h2>If you&apos;re having trouble applying your practitioner discount or need to verify your account:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: underline 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Mon&#x2013;Fri, 9am&#x2013;5pm UK time</li></ul>

How do I use my practitioner discount code?

We understand you want the best nutritional support for your child. However, we cannot recommend specific supplements or advise on suitability for individual children. Children's nutritional needs vary significantly depending on their age, weight, di

We understand you want the best nutritional support for your child. However,&#xA0;we cannot recommend specific supplements or advise on suitability for individual children.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-a-d-drops" style=" text-decoration: none;"></a><h2 id="why-professional-guidance-is-essential">Why Professional Guidance Is Essential</h2>Children&apos;s nutritional needs vary significantly depending on their age, weight, diet, health status, and any underlying conditions. What works for one child may not be appropriate for another.<a rel="noopener" target="_blank" href="https://bionutrica.uk/blogs/nutrition-guide/are-supplements-safe-for-kids" style=" text-decoration: none;"></a>We strongly recommend consulting your child&apos;s healthcare practitioner, such as:<ul><li>General Practitioner (GP)</li><li>Paediatrician</li><li>Registered Dietitian</li><li>Nutritional Therapist or Nutritionist</li></ul>They will be able to assess your child&apos;s individual needs and advise on the most appropriate supplement form, dosage, and duration of use.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-d3-and-k2-90-capsules" style=" text-decoration: none;"></a><h2 id="why-you-shouldnt-use-adult-supplements-for-children">Why You Shouldn&apos;t Use Adult Supplements for Children</h2>Many adult supplements are not formulated for children and may contain inappropriate dosages or forms of nutrients. Children require age-appropriate formulations that take into account their smaller body size, developing systems, and specific nutritional requirements.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/childrens-health" style=" text-decoration: none;"></a><h2 id="explore-our-childrens-product-range">Explore Our Children&apos;s Product Range</h2>Metabolics offers a dedicated range of&#xA0;pure, additive-free supplements specifically formulated for children:<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/childrens-health" style=" text-decoration: none;"></a><ul><li>Children&apos;s Formula &#x2013; A comprehensive blend of vitamins and minerals in bioavailable forms, including zinc<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/metabolics-childrens-formula-pot-of-180-capsules-3007" style=" text-decoration: none;"></a></li><li>Vitamin A and D Drops &#x2013; Suitable for children over 6 months, in line with NHS recommendations<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-a-d-drops" style=" text-decoration: none;"></a></li><li>Liquid Zinc and&#xA0;Super Zinc Liquid &#x2013; Flexible dosing options<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/liquid-zinc" style=" text-decoration: none;"></a></li></ul>View the full range:&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/for-kids" style=" text-decoration: 1px;">Children&apos;s Vitamins and Health</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/childrens-health" style=" text-decoration: none;"></a>Important: Viewing these products does not replace professional advice. Your child&apos;s practitioner can determine which, if any, are suitable for your child&apos;s specific needs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-d3-and-k2-90-capsules" style=" text-decoration: none;"></a><h2 id="nhs-recommendations-uk">NHS Recommendations (UK)</h2>The NHS recommends that all children aged&#xA0;6 months to 5 years are given a daily supplement containing&#xA0;vitamins A, C, and D. For personalised guidance on additional nutrients such as zinc, magnesium, or iron, consult your healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.cuh.nhs.uk/patient-information/choosing-a-multivitamin-and-mineral-supplement-for-children/" style=" text-decoration: none;"></a><h2 id="still-have-questions">Still Have Questions?</h2>If you need assistance navigating our children&apos;s product range or have general enquiries:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799</li><li>Mon&#x2013;Fri, 8:30am&#x2013;5pm UK time</li></ul>We cannot provide product recommendations for children, but we&apos;re happy to direct you to resources or answer general questions about our product formulations.

Can I give this supplement to my child? What's the best zinc for children?

Yes, you can. Our Ionic Liquid mineral supplements are designed to be diluted in water, but they can also be added to smoothies, juice, or other cold beverages for convenience. We recommend diluting your Ionic Liquid supplement in water as the primar

Yes, you can. Our Ionic Liquid mineral supplements are designed to be diluted in water, but they can also be added to smoothies, juice, or other cold beverages for convenience.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-calcium-xs" style=" text-decoration: none;"></a><h2 id="recommended-usage">Recommended usage</h2>We recommend diluting your Ionic Liquid supplement in&#xA0;water as the primary method of consumption. This ensures optimal absorption and allows you to control the taste and concentration easily.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-calcium-xs" style=" text-decoration: none;"></a><h2 id="alternative-options">Alternative options</h2>If you prefer, you can also add Ionic Liquids to:<ul><li>Smoothies</li><li>Fruit juice</li><li>Cold beverages</li></ul>This flexibility makes it easy to incorporate your mineral supplementation into your daily routine.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/magnesium-magnesium-supplements-the-definitive-guide" style=" text-decoration: none;"></a><h2 id="important-what-to-avoid">Important: What to avoid</h2>Do not take Ionic Liquids sublingually (under the tongue). Unlike some vitamin supplements specifically formulated for sublingual use, Ionic Liquids are designed to be diluted in liquids.Do not add Ionic Liquids to hot beverages such as tea or coffee. Heat may affect the stability and absorption of the minerals. Always use cold or room-temperature liquids.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/magnesium-magnesium-supplements-the-definitive-guide" style=" text-decoration: none;"></a><h2 id="note-about-oils">Note about oils</h2>This guidance applies to our&#xA0;Ionic Liquid range only, not to oil-based supplements, which have different usage instructions.<h2 id="directions">Directions</h2>Take the recommended dose diluted in water or cold beverage, with food, or as recommended by your healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-calcium-xs" style=" text-decoration: none;"></a><h2 id="if-you-need-more-help">If you need more help</h2><ul><li>&#x1F4E7;&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>&#x1F4DE;&#xA0;+44 (0)1380 812799 (Mon&#x2013;Fri, 9am&#x2013;5pm UK time)</li></ul>

Can I add Ionic Liquids to my drink?

Yes, we do. Our Tri B12 Liquid contains a comprehensive blend of all three naturally occurring forms of vitamin B12, including the Hydroxocobalamin and Adenosylcobalamin you're looking for, plus Methylcobalamin. Each ten-drop serving delivers 300 μg

Yes, we do. Our&#xA0;Tri B12 Liquid contains a comprehensive blend of all three naturally occurring forms of vitamin B12, including the Hydroxocobalamin and Adenosylcobalamin you&apos;re looking for, plus Methylcobalamin.<h2 id="whats-in-tri-b12-liquid">What&apos;s in Tri B12 Liquid</h2>Each ten-drop serving delivers 300 &#x3BC;g of vitamin B12 as an equal blend of:<ul><li>100 &#x3BC;g Adenosylcobalamin (active coenzyme form)</li><li>100 &#x3BC;g Methylcobalamin (active coenzyme form)</li><li>100 &#x3BC;g Hydroxocobalamin (stable form with longer half-life)</li></ul><h2 id="why-three-forms">Why three forms</h2>By combining different forms of B12, you benefit from a comprehensive approach that addresses various aspects of B12 metabolism and utilisation. Methylcobalamin and Adenosylcobalamin are coenzyme forms readily utilised by the body for quick action, whilst Hydroxocobalamin is used more slowly and offers continuous support due to its longer half-life, allowing for gradual release.<h2 id="key-benefits">Key benefits</h2>Vitamin B12 contributes to:<ul><li>Normal energy-yielding metabolism</li><li>Normal homocysteine metabolism</li><li>Reduction of tiredness and fatigue</li><li>Normal psychological function</li><li>Normal red blood cell formation</li></ul><h2 id="product-details">Product details</h2><ul><li>Convenient liquid format with flexible dosing</li><li>Suitable for vegetarian and vegan diets</li><li>Manufactured in our UK clean room facility to GMP standards</li><li>ISO 9001 and ISO 14001 accredited</li></ul>&#x1F449;&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/tri-b12-liquid?_pos=1&amp;_psq=tri&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">View Tri B12 Liquid</a><h2 id="directions">Directions</h2>Take ten drops diluted in water with food.<h2 id="if-you-need-more-help">If you need more help</h2><ul><li>&#x1F4E7;&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>&#x1F4DE;&#xA0;+44 (0)1380 812799 (Mon&#x2013;Fri, 9am&#x2013;5pm UK time)</li></ul>

Do you have a combined B12 with Hydroxocobalamin and Adenosylcobalamin?

Yes, we do sell on Amazon in the United States. We send regular shipments to keep our products available to US customers, but items can sell out quickly and it may take some time for stock to be updated on Amazon once we've dispatched from our facili

Yes, we do sell on Amazon in the United States. We send regular shipments to keep our products available to US customers, but items can sell out quickly and it may take some time for stock to be updated on Amazon once we&apos;ve dispatched from our facility.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a><h2 id="stock-availability-on-amazon-us">Stock availability on Amazon US</h2>Whilst we make every effort to maintain stock levels on Amazon US, high demand can sometimes result in temporary stock shortages. Stock updates on the Amazon platform may take a little longer to reflect once we&apos;ve sent new shipments from the UK.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a>If you find the product you&apos;re looking for is out of stock on Amazon, we have another convenient option for you.<h2 id="order-directly-from-our-uk-website">Order directly from our UK website</h2>We also ship directly to the USA from our website here in the UK. All orders to the United States are sent&#xA0;DDP (Delivered Duty Paid), which means:<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a><ul><li>All duties and taxes are included in the price you pay at checkout</li><li>You won&apos;t receive any surprise customs charges on delivery</li><li>Your order is dispatched from our UK facility, typically the same day if ordered by 3pm (UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/terms-and-conditions" style=" text-decoration: none;"></a></li></ul><h2 id="why-order-directly-from-metabolicscom">Why order directly from Metabolics.com</h2>&#x2713;&#xA0;Full product range &#x2013; Access to our complete catalogue, not just items available on Amazon&#x2713;&#xA0;Guaranteed authenticity &#x2013; All products manufactured in our UK clean room facility to GMP standards<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a>&#x2713;&#xA0;No hidden fees &#x2013; Duties and taxes calculated and collected at checkout<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a>&#x2713;&#xA0;Fast dispatch &#x2013; Over 97% of orders dispatched same day when ordered by 3pm<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/terms-and-conditions" style=" text-decoration: none;"></a><h2 id="delivery-options">Delivery options</h2>We offer both Air Mail and DHL Worldwide courier services to the USA, with costs calculated at checkout based on weight and service selected. Free shipping is available on orders over &#xA3;200 when using DHL.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a><h2 id="if-you-need-more-help">If you need more help</h2><ul><li>&#x1F4E7;&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>&#x1F4DE;&#xA0;+44 (0)1380 812799 (Mon&#x2013;Fri, 8:30am&#x2013;5:00pm UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li></ul>

Do you sell on Amazon US?

All dosage, serving size, and usage instructions for Metabolics products are available directly on each product page. To find this information:. Visit the product page for your chosen supplement (you can find this by searching on our website or click

All dosage, serving size, and usage instructions for Metabolics products are available directly on each product page.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/bone-and-joint/products/metabolics-silica-supplement?variant=48071787413836" style=" text-decoration: none;"></a>To find this information:<ol><li>Visit the product page for your chosen supplement (you can find this by searching on our website or clicking the product link in your order confirmation email)</li><li>Scroll down to the&#xA0;&quot;Directions / Dosage&quot; section</li><li>Here you&apos;ll see the recommended daily dose, how to take the product (e.g., with food, timing), and suitability information such as whether it&apos;s suitable for vegetarians or vegans<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/acteyl-coa-support-formula-pot-of-60-capsules" style=" text-decoration: none;"></a></li></ol>Each product page also includes a&#xA0;&quot;Supplement Facts&quot; table showing the full nutritional breakdown per serving, along with ingredients and any relevant warnings or storage instructions.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/b-complex-capsules" style=" text-decoration: none;"></a>For practitioner-only products: Please follow the guidance of your registered practitioner, as they will tailor the dosage to your individual health needs.If you have a medical condition, are pregnant, breastfeeding, or taking medication: We recommend consulting your GP or healthcare practitioner before starting any new supplement, as individual dosage requirements may vary.<h2 id="if-you-need-more-help">If you need more help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Fri, 8:30am&#x2013;5pm UK time)</li><li>Visit our&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/pages/contact-us" style=" text-decoration: 1px;">Contact Us</a> page</li></ul>

Where can I find dosage and usage information for my product?

Yes, all Petabolics liquid supplements can be added to your pet's drinking water or mixed with their food. This flexible administration method makes it simple to give your pet their daily supplement, particularly if they are reluctant to take liquid

Yes, all Petabolics liquid supplements can be added to your pet&apos;s drinking water or mixed with their food.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-magnesium-liquid" style=" text-decoration: none;"></a>This flexible administration method makes it simple to give your pet their daily supplement, particularly if they are reluctant to take liquid directly or if you have a larger animal such as a horse.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: none;"></a><h2 id="how-to-administer-petabolics-liquid-products">How to Administer Petabolics Liquid Products</h2>Each Petabolics product page states clearly in the&#xA0;&quot;Directions / Dosage&quot; section:&#xA0;&quot;Can be added to drinking water or mixed with food.&quot;<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-vitamin-b12-cyanocobalamin-liquid-supplement" style=" text-decoration: none;"></a>Options for administration:<ul><li>Mix the measured dose directly into your pet&apos;s wet food</li><li>Add to a small portion of a favourite treat to ensure full consumption</li><li>Add to their drinking water bowl (particularly suitable for horses or pets who drink regularly throughout the day)<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/the-link-between-pet-health-and-owner-well-being-a-pawsitive-connection" style=" text-decoration: none;"></a></li></ul>Top tips for fussy pets:<ul><li>Mix the supplement with a small amount of food rather than their entire meal, so you can be certain they&apos;ve consumed the full dose</li><li>Combine with particularly appealing food (such as a small amount of wet food, broth, or a high-value treat)</li><li>For dogs and cats, consider hand-feeding the medicated portion to ensure it&apos;s fully consumed<a rel="noopener" target="_blank" href="https://vcahospitals.com/know-your-pet/giving-liquid-medication-to-dogs" style=" text-decoration: none;"></a></li></ul><h2 id="finding-the-right-dosage">Finding the Right Dosage</h2>Dosage is based on your pet&apos;s weight and species (dog, cat, horse, or other animals).<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-biotin-with-potassium-carbonate-liquid-supplement" style=" text-decoration: none;"></a>To find the exact dosage for your pet:<ol><li>Visit the Petabolics product page for your chosen supplement</li><li>Scroll to&#xA0;&quot;Directions / Dosage&quot;</li><li>Follow the weight-based guidance provided<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: none;"></a></li></ol>For example, Petabolics Biotin states: &quot;For cats and dogs: Up to 10kg: 1/4 teaspoon (1.25ml)&quot; and confirms &quot;Can be added to drinking water or mixed with food&quot;.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-biotin-with-potassium-carbonate-liquid-supplement" style=" text-decoration: none;"></a><h2 id="important-notes">Important Notes</h2><ul><li>Quality assurance: All Petabolics products are manufactured in the UK to stringent GMP standards in a cleanroom facility and independently tested for identity and purity<a rel="noopener" target="_blank" href="https://www.facebook.com/MetabolicsLtd/videos/pet-supplements/1395836318924772/" style=" text-decoration: none;"></a></li><li>Species suitability: Petabolics liquid supplements are suitable for dogs, cats, horses, and other animal species as stated on each product page<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-magnesium-liquid" style=" text-decoration: none;"></a></li><li>Veterinary advice: If your pet is on medication, has a health condition, or you have concerns about supplementation levels, please consult your vet before use<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-magnesium-liquid" style=" text-decoration: none;"></a></li></ul><h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: none;"></a></li><li>Visit our&#xA0;<a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/pages/pet-supplements" style=" text-decoration: 1px;">Petabolics page</a> for more information about our full range of pet supplements<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/pet-supplements" style=" text-decoration: none;"></a></li></ul>

Can I mix Petabolics liquid supplements with my pet's food or water?

We cannot recommend specific supplements to treat, prevent, or cure any medical condition or disease. Under UK regulations overseen by the MHRA (Medicines and Healthcare Products Regulatory Agency) and FSA (Food Standards Agency), food supplements ca

We cannot recommend specific supplements to treat, prevent, or cure any medical condition or disease.Under UK regulations overseen by the MHRA (Medicines and Healthcare Products Regulatory Agency) and FSA (Food Standards Agency), food supplements cannot be marketed to diagnose, treat, prevent, or cure medical conditions. Only licensed medicines can legally make such claims.<h2 id="why-we-cannot-make-recommendations">Why We Cannot Make Recommendations</h2>Supplement companies are prohibited from making medicinal claims without holding a medicines licence from the MHRA. Additionally, any health claims we make must be authorised on the GB Nutrition and Health Claims Register.More importantly,&#xA0;your health and safety are our priority. Medical conditions require individualised assessment by a qualified healthcare professional who understands your full medical history, current medications, and specific circumstances.<h2 id="what-you-should-do-instead">What You Should Do Instead</h2>Consult your healthcare practitioner before taking supplements for any medical condition. This includes:<ul><li>Your GP or consultant</li><li>A registered dietitian</li><li>A registered nutritional therapist (find one via&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.bant.org.uk/" style=" text-decoration: 1px;">BANT</a>)</li><li>A functional medicine practitioner</li><li>Your hospital specialist or oncologist (for serious conditions)</li></ul>Your practitioner can:<ul><li>Assess whether supplements are appropriate for your individual needs</li><li>Recommend specific nutrients or formulations based on your health status</li><li>Check for interactions with any medications you&apos;re taking</li><li>Provide safe, personalised dosage guidance</li><li>Monitor your progress and adjust recommendations as needed</li></ul><h2 id="if-youre-taking-medication">If You&apos;re Taking Medication</h2>Always consult your GP or pharmacist before starting new supplements if you take prescription medication. Certain nutrients can interact with medications, affecting their efficacy or safety.<h2 id="if-your-practitioner-recommends-a-supplement">If Your Practitioner Recommends a Supplement</h2>If your healthcare practitioner has recommended a specific nutrient, formulation, or ingredient, we&apos;re happy to help you find the right Metabolics product.Simply contact us with:<ul><li>The nutrient or ingredient recommended</li><li>The dosage or potency required</li><li>Any form preferences (e.g., capsules, liquids, specific compound types)</li></ul>We can then provide detailed product specifications, ingredient lists, and allergen information to ensure our products meet your practitioner&apos;s requirements.<h2 id="practitioner-only-products">Practitioner-Only Products</h2>Some Metabolics products are designated as&#xA0;practitioner-only, meaning they can only be supplied under the supervision of a registered healthcare professional.If your practitioner recommends a practitioner-only product, they can contact us directly to discuss access and suitability.<h2 id="finding-a-qualified-practitioner">Finding a Qualified Practitioner</h2>If you don&apos;t currently work with a nutritional therapist or functional medicine practitioner, these professional bodies maintain registers of qualified professionals:<ul><li>BANT (British Association for Nutrition and Lifestyle Medicine):&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.bant.org.uk/" style=" text-decoration: 1px;">www.bant.org.uk</a></li><li>CNHC (Complementary and Natural Healthcare Council):&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.cnhc.org.uk/" style=" text-decoration: 1px;">www.cnhc.org.uk</a></li></ul><h2 id="our-commitment-to-quality-and-compliance">Our Commitment to Quality and Compliance</h2>All Metabolics products are manufactured in our UK cleanroom facility to GMP standards and are ISO:9001 and ISO:14001 accredited. We maintain rigorous compliance with MHRA, FSA, and EFSA regulations.We update our product labels regularly to reflect changes in legislation and ensure all information is accurate and compliant.<h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)</li><li>Visit our&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/pages/contact-us" style=" text-decoration: underline 1px;">Contact Us</a> page</li></ul>

Can You Recommend Supplements for My Medical Condition?

When the dosage instructions state "one drop" or "10 drops", this means individual drops, not a full dropper. This is a common question, and it's important to clarify because a full dropper typically contains approximately 20 drops (around 1ml of liq

When the dosage instructions state &quot;one drop&quot; or &quot;10 drops&quot;, this means individual drops, not a full dropper.This is a common question, and it&apos;s important to clarify because a full dropper typically contains approximately 20 drops (around 1ml of liquid). Taking a full dropper when the label states &quot;1 drop&quot; would mean taking 20 times the recommended dose.<h2 id="how-to-measure-individual-drops">How to Measure Individual Drops</h2>Step-by-step:<ol><li>Draw the liquid: Squeeze the dropper bulb and submerge the tip in the liquid, then release the bulb to draw liquid into the pipette</li><li>Hold upright: Keep the bottle upright and position the dropper tip over a glass of water or your mouth</li><li>Dispense drops: Gently squeeze the bulb to release individual drops from the tip</li><li>Count carefully: Count each drop as it falls until you reach the exact number stated on the product label (e.g., 1 drop, 10 drops)</li></ol>Important: Do NOT squeeze the bulb fully to release a whole dropper&apos;s worth&#x2014;this would be approximately 20 drops.<h2 id="why-are-metabolics-liquid-doses-so-small">Why Are Metabolics Liquid Doses So Small?</h2>Metabolics liquid supplements are highly concentrated and bioavailable, which is why dosages are measured in individual drops rather than full droppers.For example:<ul><li>Vitamin B12 (Methylcobalamin): Just 1 drop provides 86.5&#xB5;g of active B12, which is 3,460% of the Nutrient Reference Value (NRV)</li><li>Vitamin B6 (Pyridoxal-5-Phosphate): Just 1 drop provides the active form of B6 for immediate use by the body</li><li>Liquid Zinc: 10 drops provide 4.0mg of zinc, which is 40% NRV</li></ul>Because these products use ionic or active forms of nutrients, your body can absorb and utilise them very efficiently, allowing for smaller, more precise doses. <h2 id="how-to-take-your-drops">How to Take Your Drops</h2>Best practice:<ul><li>Add your measured drops to a small glass of water (approximately 100-200ml) and drink</li><li>Alternatively, mix with food as stated on the product page</li><li>Take with food unless otherwise directed</li></ul>This makes administration easy, ensures accurate dosing, and improves palatability.<h2 id="can-i-adjust-my-dosage">Can I Adjust My Dosage?</h2>The stated recommended dose on each product page is the standard daily dose. However, the dose can be changed as directed by your healthcare practitioner.Our liquid format allows for flexible, precise dosing to meet individual needs, particularly for practitioners who may wish to tailor intake based on specific health requirements.Important: Do not exceed the stated dose unless advised by your healthcare practitioner.<h2 id="what-if-ive-been-taking-too-much">What If I&apos;ve Been Taking Too Much?</h2>If you&apos;ve been taking a full dropper when the dosage states only a few drops, you may have been taking significantly more than the recommended amount.We recommend:<ul><li>Stop taking the supplement temporarily</li><li>Consult your healthcare practitioner or GP for guidance</li><li>Do not assume overdose symptoms&#x2014;seek professional advice</li></ul>While Metabolics products are generally well-tolerated and manufactured to the highest GMP standards, they are highly concentrated and designed for precise dosing.<h2 id="product-specific-dosing-examples">Product-Specific Dosing Examples</h2><table><thead><tr><th>Product</th><th>Recommended Dose</th><th>What This Means</th></tr></thead><tbody><tr><td>Vitamin B12 (Methylcobalamin)</td><td>1 drop per day </td><td>1 individual drop</td></tr><tr><td>Vitamin B1 (Thiamine Pyrophosphate)</td><td>1 drop per day </td><td>1 individual drop</td></tr><tr><td>Vitamin B6 (Pyridoxal-5-Phosphate)</td><td>1 drop per day </td><td>1 individual drop</td></tr><tr><td>Ionic Boron XS</td><td>10 drops per day </td><td>10 individual drops (count each one)</td></tr><tr><td>Liquid Zinc</td><td>10 drops per day </td><td>10 individual drops</td></tr><tr><td>Pantothenic Acid (B5)</td><td>10 drops per day </td><td>10 individual drops</td></tr><tr><td>MSM Liquid</td><td>10 drops 3-4x daily </td><td>10 individual drops, taken 3-4 times throughout the day</td></tr></tbody></table> <h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)</li><li>Visit the specific product page for detailed dosage instructions in the &quot;Directions / Dosage&quot; section</li></ul>

Does "one drop" mean one literal drop or one full dropper?

Yes, the ascorbic acid used in our Vitamin C Buffered (90 capsules) is typically produced via a fermentation process that uses corn as the starting material. However, no intact corn is present in the finished ingredient due to the extensive manufactu

Yes, the ascorbic acid used in our&#xA0;Vitamin C Buffered (90 capsules) is typically produced via a fermentation process that uses&#xA0;corn as the starting material.<a rel="noopener" target="_blank" href="https://elivide.com/blogs/news/real-vitamin-c-vs-ascorbic-acid" style=" text-decoration: none;"></a>However,&#xA0;no intact corn is present in the finished ingredient due to the extensive manufacturing and purification processes involved.<a rel="noopener" target="_blank" href="https://en.wikipedia.org/wiki/Vitamin_C" style=" text-decoration: none;"></a><h2 id="ingredients-in-vitamin-c-buffered">Ingredients in Vitamin C Buffered</h2>Our Vitamin C Buffered contains the following active ingredients:<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a><ul><li>Magnesium ascorbate</li><li>Magnesium carbonate</li><li>Zinc ascorbate</li><li>Potassium ascorbate</li></ul>Each capsule provides&#xA0;358mg of vitamin C (448% NRV), along with&#xA0;62mg magnesium (17% NRV),&#xA0;14mg zinc (140% NRV), and&#xA0;14mg potassium (&lt;1% NRV).<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a><h2 id="how-is-ascorbic-acid-manufactured">How Is Ascorbic Acid Manufactured?</h2>The magnesium ascorbate in our Vitamin C Buffered is manufactured from&#xA0;ascorbic acid, which is produced through an industrial fermentation process.<a rel="noopener" target="_blank" href="https://www.chemanalyst.com/NewsAndDeals/NewsDetails/vitamin-c-production-industrial-process-inputs-technologies-and-sustainability-outlook-38452" style=" text-decoration: none;"></a>The manufacturing process involves:<ol><li>Starting material: D-glucose, typically derived from corn (or other carbohydrate sources such as tapioca)<a rel="noopener" target="_blank" href="https://elivide.com/blogs/news/real-vitamin-c-vs-ascorbic-acid" style=" text-decoration: none;"></a></li><li>Fermentation step 1: D-glucose is converted to D-sorbitol, then fermented to L-sorbose using&#xA0;Acetobacter bacteria<a rel="noopener" target="_blank" href="https://en.wikipedia.org/wiki/Vitamin_C" style=" text-decoration: none;"></a></li><li>Fermentation step 2: L-sorbose is converted to 2-keto-L-gulonic acid (2-KLG) using bacterial fermentation<a rel="noopener" target="_blank" href="https://www.chemanalyst.com/NewsAndDeals/NewsDetails/vitamin-c-production-industrial-process-inputs-technologies-and-sustainability-outlook-38452" style=" text-decoration: none;"></a></li><li>Chemical conversion: 2-KLG undergoes cyclization (lactonization) to form L-ascorbic acid (vitamin C)<a rel="noopener" target="_blank" href="https://en.wikipedia.org/wiki/Vitamin_C" style=" text-decoration: none;"></a></li><li>Purification: The ascorbic acid is crystallised, filtered, purified, and milled into a fine powder<a rel="noopener" target="_blank" href="https://www.echemi.com/cms/2126867.html" style=" text-decoration: none;"></a></li></ol>This is the&#xA0;standard industrial method used worldwide for vitamin C production, whether described as the Reichstein process or modern two-step fermentation.<a rel="noopener" target="_blank" href="https://www.chemanalyst.com/NewsAndDeals/NewsDetails/vitamin-c-production-industrial-process-inputs-technologies-and-sustainability-outlook-38452" style=" text-decoration: none;"></a><h2 id="is-corn-a-declared-allergen">Is Corn a Declared Allergen?</h2>No, corn is&#xA0;not one of the 14 major allergens that must be declared under UK/EU labelling regulations (FIC 1169/2011).<a rel="noopener" target="_blank" href="https://www.food.gov.uk/business-guidance/food-allergen-labelling-and-information-requirements-technical-guidance-general-background-on-allergens" style=" text-decoration: none;"></a>The 14 major allergens are:<ul><li>Cereals containing gluten (wheat, rye, barley, oats, etc.)</li><li>Crustaceans</li><li>Eggs</li><li>Fish</li><li>Peanuts</li><li>Soybeans</li><li>Milk</li><li>Tree nuts</li><li>Celery</li><li>Mustard</li><li>Sesame seeds</li><li>Sulphur dioxide and sulphites (above 10mg/kg)</li><li>Lupin</li><li>Molluscs<a rel="noopener" target="_blank" href="https://hfma.co.uk/Docs/Food%20Supplements%20Labelling%20Dec2016.pdf" style=" text-decoration: none;"></a></li></ul>Because corn is not a mandatory allergen,&#xA0;raw material suppliers are not legally required to state whether corn is present in the final raw material. However, they may indicate if corn has been used as a starting material in the fermentation process.<a rel="noopener" target="_blank" href="https://www.food.gov.uk/business-guidance/food-allergen-labelling-and-information-requirements-technical-guidance-general-background-on-allergens" style=" text-decoration: none;"></a><h2 id="is-the-final-product-free-from-corn">Is the Final Product Free from Corn?</h2>The manufacturing and purification processes mean that no intact corn protein or intact corn material is present in the finished ingredient.<a rel="noopener" target="_blank" href="https://www.echemi.com/cms/2126867.html" style=" text-decoration: none;"></a>However, we&#xA0;cannot state that the product is completely free from corn-derived starting materials, as corn (typically in the form of glucose) was used at the beginning of the fermentation process.<a rel="noopener" target="_blank" href="https://elivide.com/blogs/news/real-vitamin-c-vs-ascorbic-acid" style=" text-decoration: none;"></a><h2 id="can-i-take-this-if-im-sensitive-to-corn">Can I Take This If I&apos;m Sensitive to Corn?</h2>If you have a&#xA0;mild corn sensitivity, the highly processed and purified nature of ascorbic acid may mean the product is well-tolerated, as no intact corn protein remains.<a rel="noopener" target="_blank" href="https://elivide.com/blogs/news/real-vitamin-c-vs-ascorbic-acid" style=" text-decoration: none;"></a>However, if you are&#xA0;extremely sensitive to corn or corn-derived materials, we strongly recommend&#xA0;discussing this information with your healthcare practitioner before use to ensure it is appropriate for your individual needs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a>Your practitioner can assess:<ul><li>The level of corn sensitivity or allergy you have</li><li>Whether the degree of processing and purification is sufficient for your tolerance</li><li>Alternative vitamin C sources if needed (such as whole-food or plant-based vitamin C from acerola, rosehip, or camu camu)</li></ul><h2 id="why-does-metabolics-disclose-this-information">Why Does Metabolics Disclose This Information?</h2>At Metabolics, we are committed to&#xA0;transparency and full disclosure of ingredient sources, even when not legally required.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/label-updates" style=" text-decoration: none;"></a>We believe customers have the right to make informed decisions about their supplement use, particularly when managing allergies, sensitivities, or dietary restrictions.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/label-updates" style=" text-decoration: none;"></a><h2 id="are-there-corn-free-vitamin-c-alternatives">Are There Corn-Free Vitamin C Alternatives?</h2>Most commercially produced ascorbic acid worldwide is manufactured via fermentation processes that use&#xA0;corn, tapioca, or other carbohydrate sources (such as glucose) as starting materials.<a rel="noopener" target="_blank" href="https://en.wikipedia.org/wiki/Vitamin_C" style=" text-decoration: none;"></a>Alternative vitamin C sources may include:<ul><li>Whole-food vitamin C from acerola cherry, rosehip, camu camu, or amla (Indian gooseberry)</li><li>Vitamin C derived from non-corn carbohydrate sources (e.g., tapioca, cassava, or beetroot), though these still undergo similar fermentation processes</li></ul>If you require a guaranteed corn-free vitamin C supplement, we recommend consulting your healthcare practitioner, who can help identify suitable alternatives based on your specific needs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a><h2 id="metabolics-commitment-to-quality-and-transparency">Metabolics&apos; Commitment to Quality and Transparency</h2>All Metabolics products are:<ul><li>Manufactured in our UK cleanroom facility to&#xA0;GMP (Good Manufacturing Practice) standards<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a></li><li>ISO:9001 and ISO:14001 accredited<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a></li><li>Independently tested for&#xA0;identity, purity, quality, and strength at multiple stages of production<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a></li><li>Free from unnecessary fillers, binders, coatings, and artificial additives<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a></li></ul>We regularly update our product labels to reflect changes in legislation, ingredients, or allergen information.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/label-updates" style=" text-decoration: none;"></a><h2 id="vitamin-c-buffered-key-benefits">Vitamin C Buffered: Key Benefits</h2>Our Vitamin C Buffered is a&#xA0;gentle, low-acid formula designed for individuals with sensitive stomachs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a>Key benefits include:<ul><li>Immune system support: Enhances function of immune cells and supports immune resilience during and after exercise<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Collagen formation: Supports healthy skin, joints, and connective tissue<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Energy metabolism: Reduces tiredness and fatigue through carnitine synthesis<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Antioxidant protection: Protects cells from oxidative stress and regenerates vitamin E<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Iron absorption: Converts plant-based (non-haem) iron into a more absorbable form, especially important for vegetarians<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Added magnesium and zinc: Provides synergistic support for muscle function, bone health, cognitive function, and skin integrity<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/types-of-magnesium-supplements-explained" style=" text-decoration: none;"></a></li></ul><h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)</li><li>Visit our&#xA0;<a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: 1px;">Vitamin C Buffered product page</a> for full ingredient and dosage information<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a></li></ul>

Is Vitamin C Buffered derived from corn? Can I take it if I'm sensitive to corn?

Lysine is best absorbed when taken on an empty stomach, either half an hour before food or 2 hours after food. The time of day doesn't matter—you can take lysine in the morning, afternoon, or evening, whichever fits best with your routine. For optima

Lysine is best absorbed when taken on an empty stomach, either half an hour before food or 2 hours after food.The time of day doesn&apos;t matter&#x2014;you can take lysine in the morning, afternoon, or evening, whichever fits best with your routine.<h2 id="timing-in-relation-to-food">Timing in Relation to Food</h2>For optimal absorption, take lysine:<ul><li>30 minutes before a meal, or</li><li>2 hours after a meal</li></ul>Why empty stomach? Amino acids like lysine are best absorbed when taken away from food, as protein-rich foods can compete with amino acids for absorption in the intestines.This means that taking lysine on an empty stomach allows for faster and more complete uptake by the body.<h2 id="time-of-day-morning-afternoon-or-evening">Time of Day: Morning, Afternoon, or Evening?</h2>The time of day doesn&apos;t affect lysine&apos;s effectiveness.Choose the time that works best for you:<ul><li>Morning: Many people prefer taking lysine first thing in the morning on an empty stomach (at least 30 minutes before breakfast) to establish a consistent routine</li><li>Between meals: Taking lysine mid-morning or mid-afternoon (at least 2 hours after your last meal and 30 minutes before your next) can work well</li><li>Before bed: Some people take lysine before bedtime on an empty stomach (at least 2 hours after dinner)</li></ul>The most important factor is consistency&#x2014;taking lysine at the same time each day helps maintain optimal levels in the body.<h2 id="how-to-take-lysine-for-best-results">How to Take Lysine for Best Results</h2>Step-by-step:<ol><li>Take your lysine dose with a glass of water</li><li>Ensure you take it on an empty stomach (30 minutes before or 2 hours after food)</li><li>Wait at least 30 minutes before eating if taking before a meal</li><li>Take at the same time each day for consistency</li></ol><h2 id="what-if-lysine-upsets-my-stomach">What If Lysine Upsets My Stomach?</h2>If you experience stomach discomfort when taking lysine on an empty stomach, you may take it with a small amount of food or at the end of a meal.While this may slightly reduce absorption, it&apos;s more important that you can tolerate the supplement comfortably.Tips for sensitive stomachs:<ul><li>Start with a lower dose and gradually increase</li><li>Take lysine at the end of a meal with a full glass of water</li><li>Split your daily dose into smaller amounts taken throughout the day</li><li>If discomfort persists, consult your healthcare practitioner</li></ul><h2 id="can-i-take-lysine-with-other-supplements">Can I Take Lysine with Other Supplements?</h2>Spacing is important when taking lysine with other supplements.Avoid taking lysine at the same time as:<ul><li>Other amino acid supplements (competition for absorption)</li><li>Minerals such as zinc, iron, or calcium (give a 2-hour buffer)</li><li>High-protein foods or protein powders (competition for absorption)</li></ul>Best practice: Space lysine at least 2 hours apart from other amino acids or minerals to maximise absorption.If you take multiple supplements daily, consult your healthcare practitioner for personalised timing guidance.<h2 id> </h2>The stated recommended dose can be changed as directed by your healthcare practitioner. Always consult your practitioner before exceeding the recommended dose or using lysine for specific health conditions.<h2 id="why-is-consistency-important">Why Is Consistency Important?</h2>Amino acids like lysine work best when maintained at steady levels in the body.Taking lysine at the same time each day ensures:<ul><li>Consistent absorption and bioavailability</li><li>Optimal plasma amino acid levels</li><li>Better support for protein synthesis, immune function, and other lysine-dependent processes</li></ul>One dose won&apos;t deliver immediate results&#x2014;consistent daily intake over time is what supports your health goals.<h2 id="key-takeaways-lysine-timing">Key Takeaways: Lysine Timing</h2>Best timing:<ul><li>Half an hour before food or 2 hours after food</li><li>Time of day doesn&apos;t matter&#x2014;choose morning, afternoon, or evening based on your routine</li><li>Take with a glass of water on an empty stomach</li></ul>For optimal absorption:<ul><li>Avoid taking with protein-rich meals or other amino acids</li><li>Space at least 2 hours apart from zinc, iron, calcium, or other minerals</li></ul>Consistency is key:<ul><li>Take at the same time each day for best results</li><li>If stomach sensitivity occurs, take with a small amount of food</li></ul><h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)</li><li>Visit the lysine product page for full dosage and ingredient information</li></ul>

When Is the Best Time to Take Lysine?

Petabolics Hemp Oil 100% natural contains no THC and is safe when taken as stated on the product label. Though derived from the hemp plant (Cannabis sativa L.), Petabolics Hemp Oil is made exclusively from cold-pressed hemp seeds and contains no THC

Petabolics Hemp Oil 100% natural contains no THC and is safe when taken as stated on the product label.Though derived from the hemp plant (Cannabis sativa L.), Petabolics Hemp Oil is made exclusively from cold-pressed hemp seeds and contains no THC (tetrahydrocannabinol), the psychoactive compound found in marijuana.This means it is completely non-intoxicating and will not cause any &quot;high&quot; effect in your pet.<h2 id="what-is-petabolics-hemp-oil">What Is Petabolics Hemp Oil?</h2>Petabolics Hemp Oil is a 100% natural, human food-grade supplement made from premium hemp seeds (Cannabis sativa L.), cold-pressed to retain their full nutritional value.Key features:<ul><li>100% hemp seed oil (cold-pressed)</li><li>No THC (tetrahydrocannabinol)</li><li>No CBD (cannabidiol)</li><li>Free from chemical treatments and never refined</li><li>Independently tested for identity, quality, heavy metals, and pesticide residues</li></ul>Produced to strict EU and UK standards, our hemp oil is manufactured in our UK cleanroom facility to GMP (Good Manufacturing Practice) standards and is ISO:9001 and ISO:14001 accredited.<h2 id="why-does-petabolics-hemp-oil-contain-no-thc">Why Does Petabolics Hemp Oil Contain No THC?</h2>Hemp seed oil is extracted from the seeds of the hemp plant, not the flowers, leaves, or stalks where THC is typically found.Hemp seeds naturally contain:<ul><li>Essential fatty acids (omega-3 and omega-6)</li><li>Protein</li><li>Vitamins and minerals</li></ul>Hemp seeds do NOT contain:<ul><li>THC (tetrahydrocannabinol)</li><li>CBD (cannabidiol)</li></ul>This is why Petabolics Hemp Oil is THC-free and safe for pets when used as directed.<h2 id="is-petabolics-hemp-oil-safe-for-my-pet">Is Petabolics Hemp Oil Safe for My Pet?</h2>Yes, Petabolics Hemp Oil is safe when taken as stated on the product label.Safety features:<ul><li>Contains no THC (non-intoxicating)</li><li>Made from human food-grade ingredients</li><li>Independently tested for heavy metals and pesticide residues</li><li>Manufactured to GMP standards in a UK cleanroom facility</li><li>Suitable for all animal species (dogs, cats, horses, etc.)</li></ul>Important: Always follow the dosage instructions on the product label based on your pet&apos;s weight. For pets with specific health conditions or those taking medication, consult your vet before use.<h2 id="what-animals-is-petabolics-hemp-oil-suitable-for">What Animals Is Petabolics Hemp Oil Suitable For?</h2>Petabolics Hemp Oil is suitable for all animal species, including:<ul><li>Dogs</li><li>Cats</li><li>Horses</li></ul><h2 id="what-are-the-benefits-of-petabolics-hemp-oil">What Are the Benefits of Petabolics Hemp Oil?</h2>Petabolics Hemp Oil is naturally rich in polyunsaturated fatty acids (PUFAs), including omega-6 (linoleic acid) and omega-3 (alpha-linolenic acid), in an optimal 3:1 omega-6 to omega-3 ratio considered ideal for animal health.Key benefits include:<ul><li>Skin condition: Supports healthy skin and coat</li><li>Joint mobility: Helps support joint comfort and flexibility</li><li>Digestion: Supports digestive health and function</li><li>Calm and wellbeing: Promotes a sense of calm and reduces restlessness</li><li>Overall wellbeing: Supports general health through balanced essential fatty acids</li></ul>The balanced fatty acid profile helps support the root causes of discomfort, such as joint stiffness, skin irritation, and digestive upset&#x2014;helping your pet feel relaxed, balanced, and more at ease.<h2 id> </h2><h2 id="when-should-i-consult-my-vet">When Should I Consult My Vet?</h2>While Petabolics Hemp Oil is safe when taken as directed, we recommend consulting your vet before use if your pet:<ul><li>Has a diagnosed health condition</li><li>Is taking prescription medication</li><li>Is pregnant or nursing</li><li>Is very young or very old</li><li>Has known allergies or sensitivities</li></ul>Your vet can provide tailored advice based on your pet&apos;s individual health needs and circumstances.<h2 id="quality--testing-standards">Quality &amp; Testing Standards</h2>All Petabolics products, including Hemp Oil, are:<ul><li>Manufactured in our UK cleanroom facility to GMP standards</li><li>ISO:9001 and ISO:14001 accredited</li><li>Independently tested for identity, purity, quality, and strength at multiple stages of production</li><li>Tested for heavy metals and pesticide residues</li><li>Free from unnecessary fillers, binders, coatings, and artificial additives</li></ul>We maintain rigorous quality control to deliver safe, effective, and reliable products for your pet.<h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)</li><li>Visit the <a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-hemp-oil-100-natural" style=" text-decoration: 1px;">Petabolics Hemp Oil product page</a> for full ingredient and dosage information</li><li>Explore our full <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: 1px;">Petabolics range</a> for other pet supplements</li></ul>

Does Petabolics Hemp Oil contain THC? Is it safe for my pet?

No, we do not currently offer probiotics for pets. For advice on probiotic supplementation for your pet, we recommend consulting your vet. They can assess your pet's individual needs and recommend an appropriate product based on their health status,

No, we do not currently offer probiotics for pets.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/pet-supplements" style=" text-decoration: none;"></a>For advice on probiotic supplementation for your pet, we recommend consulting your vet. They can assess your pet&apos;s individual needs and recommend an appropriate product based on their health status, dietary requirements, and any specific digestive concerns.<a rel="noopener" target="_blank" href="https://thepetvet.com/probiotic-supplement-for-dogs-vs-alternatives/" style=" text-decoration: none;"></a><h2 id="why-consult-a-vet-for-pet-probiotics">Why Consult a Vet for Pet Probiotics?</h2>Probiotic supplementation for pets should be tailored to the individual animal, taking into account:<a rel="noopener" target="_blank" href="https://thepetvet.com/probiotic-supplement-for-dogs-vs-alternatives/" style=" text-decoration: none;"></a><ul><li>Species (dogs, cats, horses, etc.)</li><li>Health status (chronic digestive issues, antibiotic recovery, food sensitivities, etc.)</li><li>Age (puppies/kittens, adults, senior animals)</li><li>Specific probiotic strains needed for their condition</li><li>CFU (colony-forming unit) count appropriate for their size and needs</li></ul>Your vet is best placed to recommend a safe, effective probiotic product that meets your pet&apos;s specific requirements.<a rel="noopener" target="_blank" href="https://www.petmd.com/dog/nutrition/what-are-dog-supplements-how-do-they-work" style=" text-decoration: none;"></a><h2 id="what-petabolics-products-are-available">What Petabolics Products Are Available?</h2>While we don&apos;t offer probiotics for pets, our Petabolics range includes high-quality supplements to support various aspects of pet health:<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: none;"></a><table><thead><tr><th>Product</th><th>Key Benefits</th></tr></thead><tbody><tr><td>Petabolics Magnesium Liquid <a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-magnesium-liquid" style=" text-decoration: none;"></a></td><td>Supports calmness, nerve function, muscle relaxation, and bone health</td></tr><tr><td>Petabolics Hemp Oil <a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-hemp-oil-100-natural" style=" text-decoration: none;"></a></td><td>Provides omega-3 and omega-6 fatty acids for skin, joints, digestion, and calm</td></tr><tr><td>Petabolics Omega-3 <a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/omega-support-for-dogs-cats-and-horses-naturally" style=" text-decoration: none;"></a></td><td>Supports coat health, joint mobility, and overall wellbeing</td></tr><tr><td>Petabolics Vitamin B12 Cyanocobalamin <a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-vitamin-b12-cyanocobalamin-liquid-supplement" style=" text-decoration: none;"></a></td><td>Supports energy, cellular metabolism, and red blood cell formation</td></tr><tr><td>Petabolics Biotin <a rel="noopener" target="_blank" href="https://www.metabolics.com/products/petabolics-biotin-with-potassium-carbonate-liquid-supplement" style=" text-decoration: none;"></a></td><td>Supports healthy skin, coat, and hooves</td></tr></tbody></table> You can browse the full Petabolics range here: <a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: 1px;">Petabolics Collection</a>.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/petabolics" style=" text-decoration: none;"></a><h2 id><a rel="noopener" target="_blank" href="https://www.petmd.com/dog/nutrition/what-are-dog-supplements-how-do-they-work" style=" text-decoration: none;"></a></h2><h2 id="if-you-need-more-help">If You Need More Help</h2><ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm)</li><li>Visit our <a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/pages/pet-supplements" style=" text-decoration: 1px;">Petabolics page</a> for more information about our pet supplement range</li></ul>

Do you offer probiotics for pets?

D-Mannose is processed from the intestines through to the kidney and bladder. In the bladder, it coats the bladder walls, and bacteria such as E. coli can stick to it. The bacteria are then flushed out when you next empty your bladder. D-Mannose is r

<h2 id="isPasted">How it works</h2>D-Mannose is processed from the intestines through to the kidney and bladder. In the bladder, it coats the bladder walls, and bacteria such as E. coli can stick to it. The bacteria are then flushed out when you next empty your bladder.<h2 id="expected-timeframe">Expected timeframe</h2>D-Mannose is rapidly absorbed and typically reaches organs within&#xA0;30 minutes of ingestion. Individual experiences may vary, and the timeframe depends on several factors including dosage, frequency of use, and individual physiology.<h2 id="what-to-expect">What to expect</h2>This product is intended to provide&#xA0;nutritional support for urinary tract health as part of your overall wellness routine. It is not a medicine and does not claim to treat, cure, or eliminate urinary infections or cystitis.<h2 id="if-you-need-more-help">If you need more help</h2>If you have concerns about persistent symptoms or your condition, please consult your healthcare practitioner.For product questions:<ul><li><a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>+44 (0)1380 812799</li><li>Mon&#x2013;Fri, 9am&#x2013;5pm UK time</li></ul>

How quickly does Mannose Powder work?

We are unable to ship nutritional supplements to Germany due to ongoing issues with German Customs regarding the import of nutritional supplements from outside the EU. Germany has specific regulations requiring food supplements to be registered with

<h2 id="isPasted">We currently cannot ship to Germany, Spain, or Belgium. Germany Shipping Restrictions</h2>We are unable to ship nutritional supplements to Germany due to ongoing issues with German Customs regarding the import of nutritional supplements from outside the EU. Germany has specific regulations requiring food supplements to be registered with the Federal Office of Consumer Protection and Food Safety (BVL), and products from non-EU countries face additional scrutiny and compliance requirements.<a rel="noopener" target="_blank" href="https://www.bfr.bund.de/en/service/frequently-asked-questions/topic/frequently-asked-questions-on-food-supplements/" style=" text-decoration: none;"></a><h2 id="working-toward-a-solution">Working Toward a Solution</h2>This is an active situation that we are investigating. We are working to find a resolution with German Customs that will allow us to send our products to Germany without problems or delays. We hope to have an answer soon that will enable us to resume shipping to German customers.<a rel="noopener" target="_blank" href="https://www.bfr.bund.de/en/service/frequently-asked-questions/topic/frequently-asked-questions-on-food-supplements/" style=" text-decoration: none;"></a><h2 id="spain-and-belgium-restrictions">Spain and Belgium Restrictions</h2>We also cannot ship to Spain or Belgium at this time. Similar customs and regulatory challenges affect our ability to deliver nutritional supplements to these countries.<h2 id="customer-service-response-guidelines">Customer Service Response Guidelines</h2>When customers inquire about shipping to these countries, provide the following information:<ul><li>Clear statement: We cannot currently ship to Germany, Spain, or Belgium.<a rel="noopener" target="_blank" href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_en.htm" style=" text-decoration: none;"></a></li><li>Reason: There are customs issues with importing nutritional supplements from outside the EU to these countries.<a rel="noopener" target="_blank" href="https://www.bfr.bund.de/en/service/frequently-asked-questions/topic/frequently-asked-questions-on-food-supplements/" style=" text-decoration: none;"></a></li><li>Future availability: We are actively working on resolving these issues and hope to ship to these countries in the future.<a rel="noopener" target="_blank" href="https://www.bfr.bund.de/en/service/frequently-asked-questions/topic/frequently-asked-questions-on-food-supplements/" style=" text-decoration: none;"></a></li><li>Empathetic tone: Acknowledge the inconvenience and express that we understand their disappointment.</li></ul><h2 id="sample-response-template">Sample Response Template</h2>&quot;Thank you for your inquiry. Unfortunately, we are currently unable to ship to Germany, Spain, or Belgium due to customs regulations regarding the import of nutritional supplements from outside the EU. We are actively working with customs authorities to resolve these issues and hope to be able to ship to these countries in the near future. We apologize for any inconvenience this may cause.&quot;<h2 id="alternative-countries">Alternative Countries</h2>If customers ask about shipping to other European countries, confirm availability on a case-by-case basis, as we can ship to many other EU countries that do not have these specific import restrictions.<a rel="noopener" target="_blank" href="https://www.gov.uk/foreign-travel-advice/germany/entry-requirements" style=" text-decoration: none;"></a>

Shipping to Germany, Spain, and Belgium

We offer four different forms of Vitamin B12, each with unique properties and benefits to suit different health needs. Hydroxocobalamin is not a form normally found in the human body and is primarily produced by bacteria. The body converts it to the

We offer four different forms of Vitamin B12, each with unique properties and benefits to suit different health needs.<a rel="noopener" target="_blank" href="https://int.livhospital.com/b12-without-cyanocobalamin/" style=" text-decoration: none;"></a><h2 id="available-b12-forms">Available B12 Forms</h2><h2 id="hydroxocobalamin">Hydroxocobalamin</h2><a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-hydroxocobalamin?_pos=1&amp;_psq=HYDR&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">Hydroxocobalamin</a> is not a form normally found in the human body and is primarily produced by bacteria. The body converts it to the useable, coenzyme forms of B12: <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-methylcobalamin?_pos=1&amp;_psq=METHYLCO&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">methylcobalamin</a> and <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-adenosylcobalamin?_pos=1&amp;_psq=ADEN&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">adenosylcobalamin</a>, the only forms able to cross the blood brain barrier. Hydroxocobalamin has a unique property: it attaches itself to cyanide and is therefore used medically for smoke inhalation victims. If glutathione is low, the conversion from hydroxocobalamin will be blocked, and <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-methylcobalamin?_pos=1&amp;_psq=METHYLCO&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">methylcobalamin</a> would be the preferred form of B12.<a rel="noopener" target="_blank" href="https://www.healthline.com/nutrition/methylcobalamin-vs-cyanocobalamin" style=" text-decoration: none;"></a><h2 id="cyanocobalamin">Cyanocobalamin</h2><a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-cyanocobalamin?_pos=2&amp;_psq=CYAN&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">Cyanocobalamin</a> is the cheapest and most stable form of B12 with a long shelf life. It is a synthetic form not found in nature. The body must first remove the cyanide molecule, requiring an extra conversion step before it can be converted to methylcobalamin or <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-adenosylcobalamin?_pos=1&amp;_psq=ADEN&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">adenosylcobalamin</a>. Important: Individuals with Leber&apos;s hereditary optic neuropathy should not use cyanocobalamin.<a rel="noopener" target="_blank" href="https://nutritionfacts.org/video/the-best-type-of-vitamin-b12-cyanocobalamin-or-methylcobalamin/" style=" text-decoration: none;"></a><h2 id="methylcobalamin">Methylcobalamin</h2><a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-methylcobalamin?_pos=1&amp;_psq=METHYLCO&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">Methylcobalamin</a> is the most natural form of B12 and needs no converting. It is already in its &quot;ready to use&quot; form and is a more expensive option. Methylcobalamin is the active coenzyme form necessary for biological activity and is sometimes referred to as &quot;active B12&quot; because it is ready to be used by the cells. However, it is the least stable form with the shortest shelf life, converting back to <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-hydroxocobalamin?_pos=1&amp;_psq=HYDR&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">hydroxycobalamin</a> if not stored correctly.<a rel="noopener" target="_blank" href="https://www.clnq.com/blog/the-four-types-of-vitamin-b12-choosing-the-right-one-for-you/" style=" text-decoration: none;"></a><h2 id="adenosylcobalamin">Adenosylcobalamin</h2><a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-adenosylcobalamin?_pos=1&amp;_psq=ADEN&amp;_ss=e&amp;_v=1.0" style=" text-decoration: 1px;">Adenosylcobalamin</a> is also an &quot;active&quot; B12 form, making this coenzyme immediately available for use by the body. It is required for the enzyme MCM (Methylmalonyl Coenzyme A mutase), which resides in the mitochondria and is needed to make succinyl CoA to produce energy in the citric acid cycle. In humans, adenosylcobalamin is found mainly in tissues, especially the liver, and is the primary form of B12 found in non-human animals.<a rel="noopener" target="_blank" href="https://ivboost.uk/4-types-of-vitamin-b12/" style=" text-decoration: none;"></a><h2 id="tri-b12-liquid">Tri B12 Liquid</h2>Our Tri B12 Liquid combines hydroxocobalamin, adenosylcobalamin, and methylcobalamin, offering balanced support for energy, nervous system, and metabolic health. This combination approach ensures you receive all three naturally occurring forms in one supplement.<a rel="noopener" target="_blank" href="https://biogena.com/en-gb/knowledge/guide/best-vitamin-b12-supplement_bba_7821554" style=" text-decoration: none;"></a><h2 id="stability-information">Stability Information</h2>All forms of B12 are stable when protected from light. Light exposure cleaves cyanide molecules with the production of hydroxycobalamin. The B12 forms have optimal stability at pH 4.00-4.5, even at higher temperatures. In the presence of acidic or alkaline conditions and reducing agents such as ascorbic acid, the vitamin can be destroyed.<a rel="noopener" target="_blank" href="https://ods.od.nih.gov/factsheets/VitaminB12-HealthProfessional/" style=" text-decoration: none;"></a> <h2 id="learn-more">Learn More</h2>For detailed information about choosing the best form of Vitamin B12 for your needs, visit our comprehensive blog article: <a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/blogs/news/the-best-forms-of-vitamin-b12-in-supplements?_pos=1&amp;_sid=e523c70fa&amp;_ss=r" style=" text-decoration: 1px;">The Best Forms of Vitamin B12 in Supplements</a>.<a rel="noopener" target="_blank" href="https://biogena.com/en-gb/knowledge/guide/best-vitamin-b12-supplement_bba_7821554" style=" text-decoration: none;"></a><h2 id> </h2>DO NOT- ask about specific health goals or what they want this for. This needs to come from their own practitioner.&#xA0;

Understanding Our Vitamin B12 Forms

The age limit guidance for the Metabolics B Complex Liquid is as follows: this product is intended for adults aged 18 and over, with a recommended dosage of half a teaspoon per day in water with food, exactly as shown on the Metabolics website and pa

The age limit guidance for the Metabolics B Complex Liquid is as follows: this product is intended for adults aged 18 and over, with a recommended dosage of half a teaspoon per day in water with food, exactly as shown on the Metabolics website and packaging. For children or anyone aged between 3 and 18, Metabolics does not advise on usage or dosage; customers are instead directed to consult their own healthcare practitioner for individual guidance, in line with regulatory requirements and best practice for dietary supplements.<a rel="noopener" target="_blank" href="https://wellbeingsg.com/shop/clinical-specialty/psychiatry/metabolics-b-complex-liquid-100ml-bioavailable-coenzyme-form-2/" style=" text-decoration: none;"></a><h2 id="help-article-age-limit--dosage-guidance">Help Article: Age Limit &amp; Dosage Guidance</h2><h2 id="who-can-take-b-complex-liquid">Who Can Take B Complex Liquid?</h2><ul><li>Metabolics B Complex Liquid is formulated for adults (18+) seeking premium, bioavailable B vitamins with clear dosage and safety instructions.<a rel="noopener" target="_blank" href="https://store.mornatural.com/b-complex-liquid-metabolics-3-3-oz-100-ml/" style=" text-decoration: none;"></a></li><li>For individuals under 18 (children and adolescents), Metabolics cannot provide advice on suitability, dosage, or usage.</li></ul><h2 id="recommended-adult-dosage">Recommended Adult Dosage</h2><ul><li>The correct dosage for adults (aged 18+): half a teaspoon (2.5ml) per day in water, ideally taken with food.<a rel="noopener" target="_blank" href="https://wellbeingsg.com/shop/clinical-specialty/psychiatry/metabolics-b-complex-liquid-100ml-bioavailable-coenzyme-form-2/" style=" text-decoration: none;"></a></li><li>Dosages must not be exceeded unless directed by a healthcare professional.</li><li>Product is vegan, free from common allergens, and contains only high-quality, bioavailable B vitamins, supporting energy, mood, and nervous system health.</li></ul><h2 id="children-and-young-people-aged-318">Children and Young People (Aged 3&#x2013;18)</h2><ul><li>Metabolics does not recommend this B Complex Liquid for children or adolescents.</li><li>Neither the Help Centre nor customer service team can advise on dosage or safety for under-18s, in accordance with MHRA, FSA, and EU supplement regulations.</li><li>Parents or guardians should always seek advice from a qualified healthcare practitioner before considering any supplement for a child.</li></ul><h2 id="professional-compliant-support-gorgias--metabolics-policy">Professional, Compliant Support (Gorgias &amp; Metabolics Policy)</h2><ul><li>All Metabolics support agents must use Gorgias macros and templates that redirect child and adolescent enquiries to professional medical advice, ensuring adherence to regulatory standards.</li><li>Recommend referring customers to official sources, such as their GP or paediatrician, for personalised recommendations.</li><li>Never offer dosage, claim, or suitability advice for children in direct communications or Help Centre responses.</li></ul>This guidance ensures Metabolics maintains its high standards for safety, quality, and regulatory compliance&#x2014;and that all customer enquiries receive professional, helpful, and responsible support using Gorgias platform tools.

Age Limit & Dosage Guidance

DMG is no longer available from Metabolics. It has been discontinued and is not currently sold through any official channels. No information or advice about DMG’s use, benefits, or suitability will be given. Metabolics support agents using Gorgias sh

<h2 id="isPasted">Product Status</h2><ul><li>DMG is no longer available from Metabolics. It has been discontinued and is not currently sold through any official channels.</li></ul><h2 id="customer-queries-policy">Customer Queries Policy</h2><ul><li>No information or advice about DMG&#x2019;s use, benefits, or suitability will be given.</li><li>Metabolics support agents using Gorgias should reply to DMG-related queries with a standard macro: &#x201C;Thank you for your enquiry. DMG has been discontinued by Metabolics, and we cannot provide product information or guidance.&#x201D;</li><li>Further requests for DMG details should be courteously declined in line with Metabolics&#x2019; policy and Gorgias best practices.</li></ul><h2 id="regulatory-and-service-commitment">Regulatory and Service Commitment</h2><ul><li>This policy ensures consistency, regulatory compliance, and the highest standards of customer practice.</li><li>For current supplement offerings, customers should visit the Metabolics website or contact support for guidance on available products.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li></ul>No technical advice or recommendations are to be supplied regarding DMG, ensuring safe, transparent, and compliant customer service at all times.

DMG (Dimethylglycine) Support

Yes, Metabolics does sell test kits, but these are not advertised directly on our main website. Currently, test kits are available to practitioners by direct request. Next year, test kits will be added to our exclusive Practitioner Portal for easier

<h2 id="isPasted">Do Metabolics Sell Test Kits?</h2>Yes, Metabolics does sell test kits, but these are not advertised directly on our main website. Currently, test kits are available to practitioners by direct request. Next year, test kits will be added to our exclusive Practitioner Portal for easier ordering and management.<hr><h2 id="how-practitioners-can-get-test-kits">How Practitioners Can Get Test Kits</h2><ul><li>If you are a registered practitioner, simply send us your name and email address, and our team will email you further details about available test kits and ordering options.</li><li>If you are not yet a registered practitioner but wish to access practitioner-only products like test kits, please register using the link below.</li><li>Registration is straightforward:<ul><li>Go to&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/practitioners/index/register/" style=" text-decoration: 1px;">https://www.metabolics.com/practitioners/index/register/</a></li><li>Fill out the left-hand side of the registration form.</li><li>Submit the details and wait for our team to complete your registration. You will receive confirmation once your practitioner account is active.</li></ul></li></ul><hr><h2 id="practitioner-support--contact">Practitioner Support &amp; Contact</h2>If you need more help or want to check on your registration status, contact Metabolics Customer Service:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Helpline: +44 (0)1380 812799 (Mon&#x2013;Fri, 9am&#x2013;5pm UK time)</li><li>Online Help Centre:&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/help-centre" style=" text-decoration: 1px;">www.metabolics.com/help-centre</a></li></ul>Our team is available to assist with practitioner queries, registrations, and updates about new product availability. We look forward to supporting you with clinically-driven testing solutions.

Practitioner Test Kits – How to Order

Thank you for your enquiry. If you are looking for a specific product, ingredient, or branded item and cannot find it in our catalogue, this means Metabolics does not stock or sell this item. Metabolics does not offer nor recommend alternatives for p

<div dir="auto" id="isPasted"><h2 id="do-metabolics-stock-this-product">Do Metabolics Stock This Product?</h2>Thank you for your enquiry. If you are looking for a specific product, ingredient, or branded item and cannot find it in our catalogue, this means Metabolics does not stock or sell this item.<hr><h2 id="important-guidance">Important Guidance</h2><ul><li>Metabolics does not offer nor recommend alternatives for products that are not included in our range.</li><li>Under company policy, we do not suggest products that have no direct relation to your requested item&#x2014;even if a similar-sounding product exists in our catalogue.</li><li>Please do NOT expect referrals to alternatives, as this can cause confusion and undermine customer trust.</li><li>Examples of items we do not stock include: California poppy, ashwagandha gummies, melatonin, CBD, specific branded products not on our site, and product formats not in our range (like certain sprays or patches).</li><li>If you ask about a product, ingredient, or category not listed by Metabolics, the correct response is a polite confirmation that we do not sell it, and no alternative will be offered.</li></ul><hr><h2 id="correct-response-example">Correct Response Example</h2>&#x201C;Thank you for your enquiry about California poppy. We don&#x2019;t currently stock this botanical in our range. If you&#x2019;re looking for natural support for sleep or relaxation, we recommend consulting with a healthcare practitioner or nutritional therapist for personalised recommendations.&#x201D;<hr><h2 id="customer-service-contact">Customer Service Contact</h2><ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Helpline: +44 (0)1380 812799 (Mon&#x2013;Fri, 9am&#x2013;5pm UK time)</li><li>Help Centre:&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/help-centre" style=" text-decoration: 1px;">www.metabolics.com/help-centre</a></li></ul><hr><h2 id="internal-guidance-for-teams-not-visible-to-customers">Internal Guidance for Teams (Not Visible to Customers)</h2>NEVER do the following:<ul><li>Do not suggest random or vaguely related Metabolics products when a customer&#x2019;s request cannot be fulfilled.</li><li>Do not use language like &#x201C;but you might like...&#x201D; or &#x201C;if you&#x2019;re interested in...&#x201D;.</li><li>Maintain a strict boundary between actual stock and catalogue, and&#xA0;never risk brand trust with inappropriate recommendations.</li></ul>Priority: CRITICAL &#x2013; prevents customer confusion and protects the reputation of Metabolics.</div> <div contenteditable="true" spellcheck="true" data-lexical-editor="true"> </div>

Product Enquiry – Item Not in Catalogue

Each serving of Metabolics Classic Collagen provides 11 grams of protein. This protein content comes directly from the pure hydrolysed collagen in the Classic Collagen product. Classic Collagen is designed to easily add high-quality protein to your d

<h2 id="isPasted">How Much Protein Is in Classic Collagen?</h2>Each serving of Metabolics Classic Collagen provides 11 grams of protein.<hr><h2 id="additional-details">Additional Details</h2><ul><li>This protein content comes directly from the pure hydrolysed collagen in the Classic Collagen product.</li><li>Classic Collagen is designed to easily add high-quality protein to your diet, supporting a variety of wellness and nutrition goals.</li></ul><hr><h2 id="product-usage-guidance">Product Usage Guidance</h2>For information on suggested serving sizes or how to incorporate Classic Collagen into your routine, please refer to the product label or your healthcare practitioner for advice tailored to your individual needs.<hr><h2 id="contact-us">Contact Us</h2>If you need further details about Classic Collagen or other Metabolics products, please reach out:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Helpline: +44 (0)1380 812799 (Mon&#x2013;Fri, 9am&#x2013;5pm UK time)</li><li>Help Centre:&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/help-centre" style=" text-decoration: 1px;">www.metabolics.com/help-centre</a></li></ul>Our team is here to support your product enquiries and ensure you have the most accurate information.

Protein Content in Classic Collagen

Metabolics products should be consumed within 3 months of opening to ensure quality and potency. This timeline is specified to maintain the highest standards and compliance with food supplement regulations for opened products. Once opened, Metabolics

Metabolics products should be consumed within 3 months of opening to ensure quality and potency. This timeline is specified to maintain the highest standards and compliance with food supplement regulations for opened products.<a rel="noopener" target="_blank" href="https://metabolics.gorgias.help/en-US/articles/our-products-315420?isEmbedded=true" style=" text-decoration: none;"></a><h2 id="help-article-product-shelf-life-after-opening">Help Article: Product Shelf Life After Opening</h2><h2 id="how-long-does-a-metabolics-product-last-once-opened">How Long Does a Metabolics Product Last Once Opened?</h2>Once opened, Metabolics supplements should be consumed within 3 months. While many products such as our capsules and powders have a typical shelf life of up to 2 years when unopened, opening the container exposes contents to air, moisture, and potential contaminants&#x2014;reducing product stability and efficacy after 3 months.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-adenosylcobalamin" style=" text-decoration: none;"></a><h2 id="important-storage-instructions">Important Storage Instructions</h2><ul><li>Always keep supplements in their original containers with lids closed tightly.</li><li>Store in a cool, dry place away from direct sunlight and heat.</li><li>For liquids that require refrigeration, place them in the fridge immediately after opening and ensure they are used within 3 months.<a rel="noopener" target="_blank" href="https://metabolics.gorgias.help/en-US/articles/our-products-315420?isEmbedded=true" style=" text-decoration: none;"></a></li><li>All products should be kept out of reach of children.</li></ul><h2 id="finding-more-information">Finding More Information</h2>Refer to the product label for the expiry date and specific storage guidance. If you have further questions, Metabolics&#x2019; Help Centre and product pages provide detailed support around shelf life, storage, and usage practices for each supplement.<a rel="noopener" target="_blank" href="https://metabolics.gorgias.help/en-US/articles/our-products-315420?isEmbedded=true" style=" text-decoration: none;"></a><h2 id="ensuring-compliance--quality">Ensuring Compliance &amp; Quality</h2>These recommendations are designed in line with food supplement regulations set by the FSA and international best practices. Consuming your supplement within 3 months of opening helps ensure both safety and nutritional quality for our customers.<a rel="noopener" target="_blank" href="https://www.food.gov.uk/business-guidance/food-supplements" style=" text-decoration: none;"></a>For additional support or product-specific questions, please get in touch via our Help Centre or contact our customer service team.

Product Shelf Life After Opening

<h2 id="isPasted">Do Metabolics Sell Test Kits?</h2>Yes, Metabolics does sell test kits, but these are not advertised directly on our main website. Currently, test kits are available to practitioners by direct request. Next year, test kits will be added to our exclusive Practitioner Portal for easier ordering and management.<hr><h2 id="how-practitioners-can-get-test-kits">How Practitioners Can Get Test Kits</h2><ul><li>If you are a registered practitioner, simply send us your name and email address, and our team will email you further details about available test kits and ordering options.</li><li>If you are not yet a registered practitioner but wish to access practitioner-only products like test kits, please register using the link below.</li><li>Registration is straightforward:<ul><li>Go to&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/practitioners/index/register/" style=" text-decoration: 1px;">https://www.metabolics.com/practitioners/index/register/</a></li><li>Fill out the left-hand side of the registration form.</li><li>Submit the details and wait for our team to complete your registration. You will receive confirmation once your practitioner account is active.</li></ul></li></ul><hr><h2 id="practitioner-support--contact">Practitioner Support &amp; Contact</h2>If you need more help or want to check on your registration status, contact Metabolics Customer Service:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Helpline: +44 (0)1380 812799 (Mon&#x2013;Fri, 8:30am&#x2013;5pm UK time)</li><li>Online Help Centre:&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com/help-centre" style=" text-decoration: 1px;">www.metabolics.com/help-centre</a></li></ul>Our team is available to assist with practitioner queries, registrations, and updates about new product availability. We look forward to supporting you with clinically-driven testing solutions.

Metabolics makes it simple to adjust the quantity of products in your order at any stage of your shopping journey. When viewing any product, you’ll see a plus (+) and minus (–) sign near the “Add to Cart” button. To select more than one of an item, c

Metabolics makes it simple to adjust the quantity of products in your order at any stage of your shopping journey.<h2 id="on-the-product-page">On the Product Page</h2><ul><li>When viewing any product, you&#x2019;ll see a plus (+) and minus (&#x2013;) sign near the &#x201C;Add to Cart&#x201D; button.</li><li>To select more than one of an item, click the plus (+) sign to increase or the minus (&#x2013;) sign to reduce the number before pressing &#x201C;Add to Cart&#x201D;.</li><li>This allows you to add exactly the number of products you want in a single step.</li></ul><h2 id="in-your-basket">In Your Basket</h2><ul><li>You can always review and adjust quantities before checking out.</li><li>Click the basket icon at the top of the site to view your cart.</li><li>Next to each product, use the plus (+) and minus (&#x2013;) signs to change the quantity as needed.</li><li>If you want additional products, return to the shop and add them using the same steps.</li></ul><h2 id="if-you-have-trouble-adding-items">If You Have Trouble Adding Items</h2><ul><li>Make sure you are using the plus (+) and minus (&#x2013;) buttons either on the product page before adding to your basket, or in the basket after the product has been added.</li><li>If you encounter any difficulties, try refreshing the page or clearing your browser cache.</li><li>Contact Metabolics Customer Support for further assistance if problems persist.<a rel="noopener" target="_blank" href="https://metabolics.gorgias.help/en-US/articles/our-products-315420?isEmbedded=true" style=" text-decoration: none;"></a></li></ul>This workflow ensures flexible order management at every step, supporting a smooth, customer-friendly shopping experience.

Help: Adding More Than One Product to Your Order

Metabolics does not have a single “one size fits all” multivitamin suitable for every family member from age 12 upwards, but there are simple options that can cover most teenagers and adults, with tailored formulas for women and men over 40. Nutrimax

Metabolics does not have a single &#x201C;one size fits all&#x201D; multivitamin suitable for every family member from age 12 upwards, but there are simple options that can cover most teenagers and adults, with tailored formulas for women and men over 40. Nutrimax is a general multivitamin that can be used from age 13+ onwards, and other family members may benefit from age&#x2011; and sex&#x2011;specific &#x201C;Multiple&#x201D; formulas.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/nutrimax-pot-of-180-capsules" style=" text-decoration: none;"></a><hr><h2 id="recommended-family-options">Recommended family options</h2><h2 id="general-family-multivitamin-age-13">General family multivitamin (age 13+)</h2><ul><li>Nutrimax is a comprehensive multivitamin and mineral formula designed to support daily nutritional needs in a wide range of adults and older teenagers.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/nutrimax-pot-of-180-capsules" style=" text-decoration: none;"></a></li><li>It can be used from&#xA0;age 13+, so it is a practical shared option for most teenagers and adults in the household, provided a practitioner confirms it is suitable for each individual and advises on dosing.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/nutrimax-pot-of-180-capsules" style=" text-decoration: none;"></a></li></ul><blockquote>Note: As Nutrimax is for 13+, a 12&#x2011;year&#x2011;old may need a different, age&#x2011;appropriate approach agreed with a healthcare professional.</blockquote><h2 id="options-for-women">Options for women</h2><ul><li>Women under 40:<ul><li>Multiple For Women is formulated specifically for adult women below 40, with a micronutrient profile tailored to this life stage.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/multiple-formulas" style=" text-decoration: none;"></a></li></ul></li><li>Women 40+:<ul><li>Multiple for Women 40+ is designed for women over 40, reflecting changing nutritional needs in midlife and beyond.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/multiple-for-women-40-plus" style=" text-decoration: none;"></a></li></ul></li></ul><h2 id="options-for-men-40">Options for men 40+</h2><ul><li>Multiple for Men 40+ is a multivitamin and mineral supplement developed for men aged 40 and above, with nutrients chosen to support male health in later adulthood.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/mens-multiple-pot-of-180-capsules" style=" text-decoration: none;"></a></li></ul><hr><h2 id="how-to-choose-the-right-product">How to choose the right product</h2>A simple way to think about the family is:<ul><li>Teenagers 13+ (boys and girls), and adults without specific needs identified:<ul><li>Discuss&#xA0;Nutrimax with a healthcare practitioner as a potential general multivitamin.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/nutrimax-pot-of-180-capsules" style=" text-decoration: none;"></a></li></ul></li><li>Women under 40:<ul><li>Consider&#xA0;Multiple For Women, if suitable for the individual and confirmed by a practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/multiple-for-women-pot-of-120-capsules" style=" text-decoration: none;"></a></li></ul></li><li>Women 40+:<ul><li>Consider&#xA0;Multiple for Women 40+, subject to practitioner advice.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/multiple-for-women-40-plus" style=" text-decoration: none;"></a></li></ul></li><li>Men 40+:<ul><li>Consider&#xA0;Multiple for Men 40+, subject to practitioner advice.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/metabolism-support/products/mens-multiple-pot-of-180-capsules" style=" text-decoration: none;"></a></li></ul></li></ul>You can view the full Metabolics multivitamin range, including Nutrimax and the &#x201C;Multiple&#x201D; formulas, here: Multivitamin collection: <a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/multiple-formulas" style=" text-decoration: 1px;">https://www.metabolics.com/collections/multiple-formulas</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/multiple-formulas" style=" text-decoration: none;"></a><hr><h2 id="dosage-and-suitability--speak-to-a-practitioner">Dosage and suitability &#x2013; speak to a practitioner</h2><ul><li>Metabolics products are food supplements intended to complement, not replace, a varied, balanced diet and healthy lifestyle, and should always be used within the stated directions unless a qualified practitioner advises otherwise.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li><li>Dosage can vary based on age, body weight, diet, medications, and health status, so&#xA0;Metabolics strongly recommends speaking to a doctor, pharmacist, or qualified nutritional practitioner to confirm:<ul><li>Whether Nutrimax or a specific &#x201C;Multiple&#x201D; formula is suitable for each family member</li><li>The most appropriate&#xA0;dose and timing for that individual</li></ul></li><li>For any child around age 12, or for anyone who is pregnant, breastfeeding, has a medical condition, or is taking prescribed medicines (for example anticoagulants), personalised professional advice is essential before starting or changing supplements.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li></ul>If you would like structured practitioner support, you can also explore Metabolics&#x2019; consultation and practitioner&#x2011;led services via the website.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><hr><h2 id="contact-metabolics-customer-services">Contact Metabolics Customer Services</h2>If you have any questions about placing an order, product information, or navigating the website, the Metabolics Customer Services Team will be happy to help (they cannot provide medical diagnoses or replace personalised practitioner advice):<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a>Metabolics Ltd 5 Eastcott Common Eastcott Devizes Wiltshire SN10 4PL<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a><ul><li>Telephone: +44 (0)1380 812799 (UK)</li><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Opening hours: Typically Monday&#x2013;Thursday 8:30&#x2013;17:30, Friday 8:30&#x2013;17:00 (UK time; hours may occasionally change, so please check the Contact page for the latest information).<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li></ul>For dosage, safety and suitability for your family, please ensure you also speak directly with your own healthcare practitioner.

Is there a multivitamin my whole family (12+) can take?

Most Metabolics customers do not need to enter an EU VAT number at checkout. An EU VAT number only applies if you are ordering on behalf of an EU VAT‑registered business and want the order and invoice in that business’s details. An EU VAT number (VAT

Most Metabolics customers do not need to enter an EU VAT number at checkout. An EU VAT number only applies if you are ordering on behalf of an EU VAT&#x2011;registered business and want the order and invoice in that business&#x2019;s details.<a rel="noopener" target="_blank" href="https://taxation-customs.ec.europa.eu/taxation/vat/vat-directive/vat-identification-numbers_en" style=" text-decoration: none;"></a><hr><h2 id="what-is-an-eu-vat-number">What is an EU VAT number?</h2>An EU VAT number (VAT identification number) is a unique code issued by an EU country to a business or organisation that is registered for Value Added Tax. It is used on invoices and in tax systems so local tax authorities can track VAT that businesses charge, collect and report.<a rel="noopener" target="_blank" href="https://www.taxually.com/blog/what-is-a-vat-number-and-why-do-you-need-one" style=" text-decoration: none;"></a>For cross&#x2011;border business&#x2011;to&#x2011;business (B2B) supplies within the EU, the VAT number helps determine how VAT should be handled on the transaction.<a rel="noopener" target="_blank" href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_en.htm" style=" text-decoration: none;"></a><hr><h2 id="when-does-the-eu-vat-number-apply-to-you">When does the EU VAT number apply to you?</h2>You should only use the &#x201C;EU VAT number&#x201D; field at checkout if all of the following apply:<a rel="noopener" target="_blank" href="https://www.avalara.com/vatlive/en/eu-vat-rules/eu-vat-number-registration.html" style=" text-decoration: none;"></a><ul><li>You are based in an EU member state.</li><li>You are placing the order on behalf of a VAT&#x2011;registered business or organisation (for example, a clinic, company, or institution).</li><li>You want the invoice to show the business name, address and VAT number for accounting and VAT reporting.</li></ul>If you are a private customer in the EU buying for personal use, you do not need an EU VAT number and can leave this box blank. If you are a practitioner ordering in your own name for use in clinic, you usually do not need an EU VAT number unless you are ordering in the name of a separate VAT&#x2011;registered company.<a rel="noopener" target="_blank" href="https://www.gov.uk/register-for-vat/register-vat-eu-countries" style=" text-decoration: none;"></a>Metabolics will still calculate and charge any applicable VAT or import taxes correctly even if you do not enter an EU VAT number. <h2 id="isPasted">How Metabolics uses your EU VAT number</h2>Where an EU VAT number is provided, it is stored with your customer account and displayed on relevant invoices to support your own record&#x2011;keeping and tax compliance. Your finance team may check it via EU validation tools such as VIES to confirm that it is active and correctly formatted.<a rel="noopener" target="_blank" href="https://taxation-customs.ec.europa.eu/taxation/vat/vat-directive/vat-identification-numbers_en" style=" text-decoration: none;"></a>Metabolics remains responsible for applying VAT and import rules correctly based on your order value, destination country and current legislation; providing an EU VAT number does not change product formulations, product information, or the regulatory limits on any health or nutrition claims that can be made.<a rel="noopener" target="_blank" href="https://amavat.eu/vat-registration-in-the-eu-do-you-really-need-it/" style=" text-decoration: none;"></a><a rel="noopener" target="_blank" href="https://www.avalara.com/vatlive/en/eu-vat-rules/eu-vat-number-registration.html" style=" text-decoration: none;"></a>

EU VAT number – what it is and whether it applies to you

Metabolics offers a focused range of high‑quality multivitamins designed for different life stages and needs, all manufactured in the UK to rigorous quality standards. This guide explains how to choose between them and links you to the main Metabolic

Metabolics offers a focused range of high&#x2011;quality multivitamins designed for different life stages and needs, all manufactured in the UK to rigorous quality standards. This guide explains how to choose between them and links you to the main Metabolics multivitamin collection page for more detail.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><hr><h2 id="where-to-find-our-multivitamins">Where to find our multivitamins</h2>You can view all Metabolics multivitamin and &#x201C;multiple&#x201D; formulas on the Multiple Formulas collection page here: **<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/multiple-formulas**" style=" text-decoration: 1px;">https://www.metabolics.com/collections/multiple-formulas**</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/multiple-formulas" style=" text-decoration: none;"></a>Each product page includes a full ingredient list, NRVs and usage instructions so you and your practitioner can decide what is most appropriate for your individual needs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/nutrimax-pot-of-180-capsules" style=" text-decoration: none;"></a><hr><h2 id="core-metabolics-multivitamin-options">Core Metabolics multivitamin options</h2>Here are four great multivitamin options you might like, each tailored for different needs. Product descriptions below are general and should not replace individual medical advice; if you have a medical condition, are pregnant, breastfeeding or take medication, please speak to a health professional before starting any new supplement.<ul><li>Nutrimax (age 13+) Nutrimax is a comprehensive, everyday multivitamin and mineral formula designed as a great all&#x2011;rounder to support daily nutritional needs from around age 13 and upwards. It combines 27 vitamins and minerals in bioavailable forms, including vitamins A, C, D, E, a full B&#x2011;complex, plus key minerals such as calcium, magnesium and zinc, to help cover general diet gaps and support overall wellbeing.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/nutrition-news-05-04-2024" style=" text-decoration: none;"></a></li><li>Multiple for Men 40+ Multiple for Men 40+ is formulated for men aged 40 and above and includes highly bioavailable vitamins and minerals alongside specialist nutrients such as glutamine, alpha lipoic acid and CoQ10. It is designed to support micronutrient intake as absorption naturally changes with age and to provide targeted nutritional support for men over 40.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/mens-multiple-pot-of-180-capsules" style=" text-decoration: none;"></a></li><li>Multiple for Women Multiple for Women is designed to support the general nutritional needs of adult women and includes iron, which may be particularly relevant for menstruating women where iron intake can be an important consideration. The formula combines key vitamins and minerals in carefully chosen forms aimed at everyday support for women&#x2019;s health.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/multiple-for-women-pot-of-120-capsules" style=" text-decoration: none;"></a></li><li>Multiple for Women 40+ Multiple for Women 40+ is specifically formulated for women over 40, with a comprehensive blend of vitamins, minerals and antioxidants in highly bioavailable forms. It is designed to support overall health in this life stage, including areas such as bone health, cardiovascular health and cognitive function, in line with the nutrients included and their authorised roles in the body.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/multiple-for-women-40-plus" style=" text-decoration: none;"></a></li></ul> <h2 id="isPasted">Important safety and regulatory notes</h2>Metabolics products are food supplements and are not intended to diagnose, treat, cure or prevent disease. Claims about nutrients relate only to authorised roles of vitamins and minerals in normal bodily function, and individual needs can vary widely; health professionals should always consider a person&#x2019;s full medical history, diet and medication profile before recommending supplements.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/vitamins" style=" text-decoration: none;"></a>If a customer is unsure which multivitamin is right for them, Metabolics can provide general product information but cannot give personalised medical or prescribing advice; customers should be encouraged to consult their GP or qualified practitioner for tailored guidance.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a>

Choosing a Metabolics multivitamin

No, Metabolics no longer offers an “AD Support” product or protocol. Instead, there are a number of nutrients that may be considered for general brain and cognitive health support, in line with UK/EU food supplement regulations and always alongside a

No, Metabolics no longer offers an &#x201C;AD Support&#x201D; product or protocol. Instead, there are a number of nutrients that may be considered for general brain and cognitive health support, in line with UK/EU food supplement regulations and always alongside appropriate medical care.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections" style=" text-decoration: none;"></a><h2 id="do-you-offer-ad-support">Do you offer AD Support?</h2>No, Metabolics does not offer a specific &#x201C;AD Support&#x201D; product and this type of support is being discontinued. Metabolics cannot diagnose, treat, prevent, or cure Alzheimer&#x2019;s disease or any other medical condition, and no food supplement should be used as a replacement for medical advice or prescribed medicines.<a rel="noopener" target="_blank" href="https://efsa.onlinelibrary.wiley.com/doi/pdf/10.2903/j.efsa.2011.2078" style=" text-decoration: none;"></a>If you have concerns about memory, cognition, or possible Alzheimer&#x2019;s disease, please speak to your GP, specialist, or another qualified healthcare professional as a first step. They can review symptoms, medications, and test results and then advise whether nutritional support is appropriate in your individual case.<a rel="noopener" target="_blank" href="https://efsa.onlinelibrary.wiley.com/doi/pdf/10.2903/j.efsa.2011.2078" style=" text-decoration: none;"></a><h2 id="nutrients-for-general-brain-health">Nutrients for general brain health</h2>The following nutrients and Metabolics formulas are sometimes considered, with a practitioner, in the context of general brain and cognitive health. These are not Alzheimer&#x2019;s treatments and should not be presented as such in any communication.<ul><li>Omega&#x2011;3 (DHA&#x2011;rich): DHA contributes to the maintenance of normal brain function at adequate intakes and is widely recognised as an important structural fat in the brain.<a rel="noopener" target="_blank" href="https://www.efsa.europa.eu/en/efsajournal/pub/2078" style=" text-decoration: none;"></a></li><li>Vitamin D3 &amp; K2 (2500 IU): Supports normal immune function, normal absorption and utilisation of calcium, and maintenance of normal bones and teeth, in line with authorised claims for vitamins D and K.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-d3-and-k2-2500-iu" style=" text-decoration: none;"></a></li><li>Turmeric with Piperine: Provides standardised curcuminoids with piperine to support absorption, positioned primarily for antioxidant and anti&#x2011;inflammatory support such as joint and general systemic health.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/turmeric-piperine-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Vitamin E Tocotrienols: Supplies tocotrienol&#x2011;rich vitamin E to help protect cells from oxidative stress as per authorised vitamin E claims.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-e-tocotrienols" style=" text-decoration: none;"></a></li><li>Anti&#x2011;Homocysteine Formula: Combines B&#x2011;vitamins to support normal homocysteine metabolism, an authorised health claim for vitamins B6, B9 (folate), and B12.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/homocysteine-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Coenzyme Q10 (CoQ10): Central to mitochondrial energy production (ATP) and acts as a lipid&#x2011;soluble antioxidant, important in high&#x2011;energy tissues.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-does-the-body-produce-energy" style=" text-decoration: none;"></a></li><li>Acetyl L&#x2011;Carnitine &amp; Alpha Lipoic Acid: Provides nutrients involved in mitochondrial energy metabolism and antioxidant defence, including in nervous system tissues.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/acetyl-l-carnitine-alpha-lipoic-acid-pot-of-60-capsules" style=" text-decoration: none;"></a></li><li>N&#x2011;Acetyl Cysteine (NAC): A precursor to cysteine that supports intracellular glutathione production, contributing to the body&#x2019;s antioxidant defences.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/green-support-formula-pot-of-120-capsules" style=" text-decoration: none;"></a></li></ul>Any suggestions about slowing disease progression, reducing brain atrophy, or altering the course of Alzheimer&#x2019;s would be considered unauthorised medical claims and must not be made in customer&#x2011;facing content or conversations.<a rel="noopener" target="_blank" href="https://nutraceuticalsgroup.com/uk/full-list-of-efsa-health-claims" style=" text-decoration: none;"></a><h2 id="how-to-choose-and-use-products">How to choose and use products</h2>Because every person&#x2019;s situation is different, especially where there is a diagnosis (or suspected diagnosis) of dementia, it is important to review supplements case&#x2011;by&#x2011;case with a practitioner. Factors to consider include:<ul><li>Current diagnoses and medications, to avoid interactions or duplication.</li><li>Existing supplement regimen and diet, to avoid over&#x2011;supplementation and ensure a balanced approach.</li><li>Practical aspects such as capsule size, dosing frequency, and ability to swallow or comply with a regimen.</li></ul>For more tailored nutrition&#x2011;focused guidance, Metabolics offers telephone consultations with a trained Nutritional Therapist, who can discuss nutrients and product options from a general, educational perspective. This does not replace medical care and cannot provide a diagnosis or prescribe treatment.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><h2 id="when-to-seek-urgent-medical-advice">When to seek urgent medical advice</h2>Seek urgent medical advice from a doctor or emergency service if you notice a sudden change in memory, confusion, speech, vision, severe headache, weakness, or behaviour, as these may indicate an acute medical problem requiring immediate assessment. Supplements should never delay or replace emergency medical care.<a rel="noopener" target="_blank" href="https://efsa.onlinelibrary.wiley.com/doi/pdf/10.2903/j.efsa.2011.2078" style=" text-decoration: none;"></a><h2 id="contact-metabolics">Contact Metabolics</h2>If you have questions about discontinued products or would like help navigating the Metabolics range for general cognitive and nutritional support, the team is happy to help. You can contact Metabolics using the details below:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Phone: +44 (0)1380 812799 (Mon&#x2013;Thurs: 8:30am&#x2013;5:30pm, Fri: 8:30am&#x2013;5:00pm, UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a></li><li>Post: Metabolics Ltd, 5 Eastcott Common, Eastcott, Devizes, Wiltshire, SN10 4PL, United Kingdom<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul>If you are unsure which questions to ask, you can also submit a brief summary of your query via the website contact or consultation pages, and the team will guide you to the most appropriate next step.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a>

AD Support Query

Yes, Metabolics does sell a mushroom‑based product, via the Motion Nutrition sister brand. Elevate Adaptogen Mushroom Coffee is currently the only mushroom product recommended when customers ask about mushrooms. Metabolics does not produce standalone

Yes, Metabolics does sell a mushroom&#x2011;based product, via the Motion Nutrition sister brand. Elevate Adaptogen Mushroom Coffee is currently the only mushroom product recommended when customers ask about mushrooms.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/elevate-adaptogen-coffee" style=" text-decoration: none;"></a><h2 id="do-you-sell-mushroom-products">Do you sell mushroom products?</h2>Metabolics does not produce standalone mushroom capsules or powders under the Metabolics label. However, Metabolics stocks Motion Nutrition Elevate Adaptogen Mushroom Coffee, which is a premium Arabica coffee blended with concentrated mushroom extracts and adaptogens.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/motion-nutrition-and-nutristrength" style=" text-decoration: none;"></a>Elevate includes functional mushroom extracts such as chaga, cordyceps, lion&#x2019;s mane, and reishi, combined with botanicals like maca, ashwagandha, and ginkgo to support sustained energy, focus, and resilience to everyday stress. This is the product to recommend and link to whenever a customer asks whether Metabolics sells mushroom products.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/elevate-adaptogen-coffee" style=" text-decoration: none;"></a><h2 id="about-elevate-adaptogen-mushroom-coffee">About Elevate Adaptogen Mushroom Coffee</h2><ul><li>Brand: Motion Nutrition (sister brand to Metabolics).<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/vendors?q=Motion+Nutrition" style=" text-decoration: none;"></a></li><li>Format: Instant&#x2011;style Arabica coffee with added mushroom and adaptogen extracts.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/elevate-adaptogen-coffee" style=" text-decoration: none;"></a></li><li>Key mushroom ingredients: Chaga, cordyceps, lion&#x2019;s mane, and reishi in concentrated extract forms.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/elevate-adaptogen-coffee" style=" text-decoration: none;"></a></li><li>Suggested use: Mix one teaspoon with hot water and enjoy black or with milk; can also be prepared iced or as a latte.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/elevate-adaptogen-coffee" style=" text-decoration: none;"></a></li></ul>All product usage directions, ingredients, and cautions are listed on the Elevate product page on metabolics.com and on the product label; customers should always follow the on&#x2011;pack instructions.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><h2 id="important-usage-and-safety-notes">Important usage and safety notes</h2>As with all food supplements and functional beverages:<ul><li>Elevate Adaptogen Mushroom Coffee is not intended to diagnose, treat, cure, or prevent any disease.</li><li>People who are pregnant, breastfeeding, on medication, or with existing health conditions should check with a healthcare professional before using products containing concentrated mushroom and adaptogen extracts.</li><li>Customers with a known mushroom allergy should not use mushroom&#x2011;containing products.</li></ul><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><h2 id><a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/motion-nutrition-and-nutristrength" style=" text-decoration: none;"></a></h2><h2 id="contact-metabolics">Contact Metabolics</h2>If someone has any questions about Elevate or ordering online, they can contact the Metabolics team:<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Phone: +44 (0)1380 812799 (Mon&#x2013;Thurs: 8:30&#x2013;17:30, Fri: 8:30&#x2013;17:00, UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a></li><li>Post: Metabolics Ltd, 5 Eastcott Common, Eastcott, Devizes, Wiltshire, SN10 4PL, United Kingdom<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul>

DO YOU SELL MUSHROOM PRODUCTS?

No, Metabolics is not able to work out international delivery costs, courier options, or parcel weights on your behalf. All international shipping charges are calculated automatically at checkout based on what you order, the total weight, and the cou

No, Metabolics is not able to work out international delivery costs, courier options, or parcel weights on your behalf. All international shipping charges are calculated automatically at checkout based on what you order, the total weight, and the country and postcode/ZIP code you enter.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a>Even if you provide a list of products, customer services cannot give manual shipping quotes or parcel weights because these are generated dynamically by the website&#x2019;s shipping system. You will need to follow the steps below to check this yourself for your destination.<h2 id="how-to-check-international-delivery-costs-yourself">How to check international delivery costs yourself</h2>To see accurate international courier options and prices for your order:<ol><li>Add all the products you are interested in to your basket on metabolics.com.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li><li>Go to your basket and proceed to checkout.</li><li>Enter your full delivery address, including country and postal/ZIP code.</li><li>The checkout will then display:<ul><li>Which international couriers are available for your address.</li><li>The exact delivery cost for each option, based on your order weight and destination.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul></li><li>You can then decide whether to complete the order, adjust the items in your basket, or exit checkout if you only wanted to check shipping prices.</li></ol>You are under no obligation to finish the purchase once you have seen the international delivery options and costs; you can use checkout purely to get a live quote.<h2 id="why-we-cannot-do-this-for-you">Why we cannot do this for you</h2>International shipping prices depend on:<ul><li>The exact mix and quantity of products in your basket (total weight and parcel size).</li><li>Your destination country and full delivery address.</li><li>Live courier rates, fuel surcharges, and any applicable thresholds or promotions.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li></ul>Because these change over time and are calculated by the website in real time, Metabolics staff cannot accurately replicate or override this process. For this reason, all customers must use the online checkout to generate their own international shipping quote.<h2 id="need-help-using-the-website">Need help using the website?</h2>If you need help navigating the website or entering your address, the customer service team can guide you through the steps but still cannot calculate international shipping or parcel weight for you.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a>You can contact Metabolics using:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Phone: +44 (0)1380 812799 (Mon&#x2013;Thurs: 8:30&#x2013;17:30, Fri: 8:30&#x2013;17:00, UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a></li><li>Post: Metabolics Ltd, 5 Eastcott Common, Eastcott, Devizes, Wiltshire, SN10 4PL, United Kingdom<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/privacy-policy" style=" text-decoration: none;"></a></li></ul><a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a>

Can you work out my international delivery cost and parcel weight?

Metabolics Black Walnut (Juglans nigra) - Liquid is a tincture made from black walnut hulls (Juglans nigra hulls). The tincture is prepared using 1 part black walnut hulls to 3 parts liquid (a 1:3 tincture ratio). The alcohol used in this product is

Metabolics Black Walnut (Juglans nigra) - Liquid is a tincture made from black walnut hulls (Juglans nigra hulls). The tincture is prepared using 1 part black walnut hulls to 3 parts liquid (a 1:3 tincture ratio).<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/black-walnut-juglans-nigra" style=" text-decoration: none;"></a><h2 id="type-and-strength-of-alcohol">Type and strength of alcohol</h2><ul><li>The alcohol used in this product is ethanol at a concentration of 45%.</li><li>The ethanol is sourced in the UK, in line with Metabolics&#x2019; quality and sourcing standards.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li></ul><h2 id="how-the-tincture-is-made">How the tincture is made</h2><ul><li>The tincture is made using 1 part black walnut hulls (Juglans nigra hulls) to 3 parts liquid, giving a 1:3 tincture ratio.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/black-walnut-juglans-nigra" style=" text-decoration: none;"></a></li><li>This means that for every one part of dried black walnut hull material, three parts of the ethanol&#x2013;water liquid are used to produce the final tincture.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/black-walnut-juglans-nigra" style=" text-decoration: none;"></a></li></ul><h2 id="if-you-need-more-help">If you need more help</h2>If you have any further questions about ingredients, suitability or how to use this product, please contact the Metabolics team on +44 (0) 1380 812799 or email&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a>.

What alcohol do you use in Black Walnut (Juglans nigra) - Liquid?

At the moment, Metabolics does not send orders directly to addresses in Germany. This is because German customs are currently placing restrictions and additional checks on nutritional supplements imported from non‑EU countries, including the UK. Ship

At the moment, Metabolics does not send orders directly to addresses in Germany. This is because German customs are currently placing restrictions and additional checks on nutritional supplements imported from non&#x2011;EU countries, including the UK.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a><h2 id="why-we-cannot-ship-to-germany">Why we cannot ship to Germany</h2><ul><li>Shipments of food supplements from the UK into Germany are being delayed or stopped by German customs while they review import rules for these products.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a></li><li>To avoid orders being held, refused or significantly delayed, Metabolics has temporarily paused direct shipments to Germany while this situation is clarified.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul><h2 id="what-we-are-doing-about-it">What we are doing about it</h2><ul><li>Metabolics is actively reviewing the position with German customs and monitoring regulatory guidance on importing nutritional supplements into Germany from outside the EU.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/label-updates" style=" text-decoration: none;"></a></li><li>The aim is to find a compliant and reliable way of shipping to Germany again in future, without creating problems or delays for customers at customs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/how-are-your-supplements-made" style=" text-decoration: none;"></a></li></ul><h2 id="what-you-can-do-if-you-need-help">What you can do if you need help</h2>If you are based in Germany and need advice on accessing Metabolics products or future shipping options, please contact the customer service team:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>Phone: +44 (0)1380 812799 (Mon&#x2013;Thurs 8:30&#x2013;17:30, Fri 8:30&#x2013;17:00 UK time).<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/privacy-policy" style=" text-decoration: none;"></a></li></ul>

Do you ship to Germany?

At present, Metabolics does not ship orders directly to addresses in Spain, Germany or Belgium. This is a temporary suspension affecting all Metabolics products being sent to these destinations. Since Brexit, customs authorities in Spain, Germany and

At present, Metabolics does not ship orders directly to addresses in Spain, Germany or Belgium. This is a temporary suspension affecting all Metabolics products being sent to these destinations.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><h2 id="why-we-cannot-currently-deliver">Why we cannot currently deliver</h2><ul><li>Since Brexit, customs authorities in Spain, Germany and Belgium have been refusing or returning parcels containing nutritional supplements sent from the UK, and are not providing clear reasons for these refusals.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li><li>Because of this, Metabolics has had to disable shipping to these countries to avoid orders being delayed, rejected or returned to sender.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul><h2 id="what-metabolics-is-doing">What Metabolics is doing</h2><ul><li>Metabolics has attempted to work with carriers and the relevant customs authorities to resolve the situation but, at this time, the authorities concerned are still refusing to accept parcels from the UK and have not given a workable explanation or solution.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/supplement-compliance-with-the-us-fda" style=" text-decoration: none;"></a></li><li>Shipping will remain disabled for Spain, Germany and Belgium until there is a clear, reliable and compliant way to deliver without customs refusal or excessive delay.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul><h2 id="how-agents-should-respond-in-gorgias">How agents should respond in Gorgias</h2><ul><li>Provide the core message: explain that Metabolics cannot currently ship to Spain, Germany or Belgium due to customs refusals post&#x2011;Brexit, and that this is under review but not yet resolved.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li><li>Do not engage in any further conversation on this topic, do not ask follow&#x2011;up questions, and politely close the ticket after giving this information (for example with a &#x201C;Solved&#x201D; status in Gorgias).<a rel="noopener" target="_blank" href="https://metabolics.gorgias.help/en-US/articles/our-products-315420?isEmbedded=true" style=" text-decoration: none;"></a></li></ul>

Do you ship to Spain, Germany or Belgium?

On the Metabolics website, SAMe (S‑Adenosyl‑L‑Methionine) is explained as a compound that the body produces from methionine and ATP as part of normal metabolic pathways. This refers specifically to how SAMe is generated inside the body, rather than h

On the Metabolics website, SAMe (S&#x2011;Adenosyl&#x2011;L&#x2011;Methionine) is explained as a compound that the body produces from methionine and ATP as part of normal metabolic pathways. This refers specifically to how SAMe is generated inside the body, rather than how the supplement ingredient itself is manufactured.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/product-of-the-month-february-2024" style=" text-decoration: none;"></a><h2 id="how-the-same-in-our-product-is-produced">How the SAMe in our product is produced</h2>For the Metabolics SAMe product, the SAMe itself is produced via a controlled fermentation process, which is the standard method used to create pure, stable SAMe for supplementation. This approach ensures high quality, consistency and a molecular form that matches the SAMe used by the body in its own metabolic processes.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-methylcobalamin" style=" text-decoration: none;"></a><h2 id="short-answer-for-customers">Short answer for customers</h2>On our website we explain that, in the body, SAMe is naturally formed from the amino acid methionine and ATP (adenosine triphosphate); this describes the biological process of how SAMe is made in human metabolism. For our product, however, the SAMe itself is produced through a controlled fermentation process, which is the standard method used to create pure, stable SAMe for supplementation and ensures high quality and consistency while matching the molecular form the body uses&#x2014;hopefully that clarifies it.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/same-100ml" style=" text-decoration: none;"></a>

Where is SAMe derived from?

Metabolics does sell on Amazon in both the UK and US, but only a selected range is available and stock can change quickly, especially in the US. For the widest choice and most up-to-date availability, customers should order directly from metabolics.c

Metabolics does sell on Amazon in both the UK and US, but only a selected range is available and stock can change quickly, especially in the US. For the widest choice and most up-to-date availability, customers should order directly from metabolics.com.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><hr><h2 id="help-centre-article-do-you-sell-on-amazon">Help Centre Article: Do you sell on Amazon?</h2><h2 id="short-answer">Short answer</h2>Yes, Metabolics products are available on both Amazon UK and Amazon US, but only a limited selection is listed and availability can change frequently. For the full range and live stock information, please visit our official website at&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com.[2/" style=" text-decoration: 1px;">www.metabolics.com.[2</a>]<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/all" style=" text-decoration: none;"></a><hr><h2 id="where-metabolics-sells-on-amazon">Where Metabolics sells on Amazon</h2><ul><li>Metabolics has authorised listings on Amazon UK and Amazon US for a selection of products.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li><li>Not every Metabolics formula or pack size is offered via Amazon; the complete range is only guaranteed on metabolics.com.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/all" style=" text-decoration: none;"></a></li></ul><hr><h2 id="product-availability-and-stock-levels">Product availability and stock levels</h2><ul><li>Only selected products are made available on Amazon at any one time, so some items you see on metabolics.com may not appear there.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections" style=" text-decoration: none;"></a></li><li>Stock on Amazon can sell through and change quickly, particularly on Amazon US, so items may show as unavailable or temporarily out of stock without notice.</li></ul>If you cannot find a specific product or size on Amazon, please check metabolics.com, where you can view the full range and current stock status.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/all?page=12" style=" text-decoration: none;"></a><hr><h2 id="why-buy-directly-from-metabolicscom">Why buy directly from metabolics.com?</h2><ul><li>The full Metabolics range, including specialist and practitioner-focused formulas, is available only on our official website.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/all" style=" text-decoration: none;"></a></li><li>Ordering directly from Metabolics gives the most accurate pricing, promotions and stock information, and ensures products are supplied from our own UK facility under our quality systems.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a></li></ul><hr><h2 id="how-to-get-help">How to get help</h2>If a customer asks about Amazon availability in a ticket, agents can use and adapt the following approved wording:<blockquote>&#x201C;Yes, we do sell a selection of Metabolics products on Amazon in both the UK and the US. However, not all of our products are available there and stock can sell out or change quickly, especially in the US. For the full Metabolics range and live stock information, we recommend ordering directly from our website at&#xA0;<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com.xn--ivg/" style=" text-decoration: 1px;">www.metabolics.com.&#x201D;</a></blockquote>If the customer still cannot find what they need, invite them to contact the team:<ul><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Phone (UK):&#xA0;+44 (0)1380 812799 (Mon&#x2013;Thu 8:30&#x2013;17:30, Fri 8:30&#x2013;17:00 UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Postal address: Metabolics Ltd, 5 Eastcott Common, Eastcott, Devizes, Wiltshire, SN10 4PL, United Kingdom<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a></li></ul>Agents in Gorgias can save this article as a Help Centre FAQ and create a macro that inserts the &#x201C;approved wording&#x201D; paragraph, adding a direct link to metabolics.com for simple, compliant replies.

Do you sell on Amazon?

Metabolics is unable to advise on giving the standard B Complex products to children because of the higher vitamin B12 content and the need to individualise dosing. Any use and dosage for a child must be assessed and recommended by their own practiti

<h2 id="isPasted">Short answer</h2>Metabolics is unable to advise on giving the standard B Complex products to children because of the higher vitamin B12 content and the need to individualise dosing. Any use and dosage for a child must be assessed and recommended by their own practitioner, based on the child&#x2019;s age, health status and nutritional needs.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><hr><h2 id="standard-b-complex-and-children">Standard B Complex and children</h2><ul><li>Metabolics B Complex Liquid and B Complex Capsules are formulated as high-strength adult products, including higher levels of vitamin B12.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/b-vitamins" style=" text-decoration: none;"></a></li><li>For safety, individual variability and regulatory reasons, Metabolics does not provide paediatric dosing guidance for these adult B Complex formulas and cannot confirm suitability for a specific child; this must always be determined by the child&#x2019;s own healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-a-d-drops" style=" text-decoration: none;"></a></li></ul>Approved wording for tickets (adult B Complex):<blockquote>&#x201C;Our B Complex formulas are designed for adults and include a higher level of vitamin B12. Because every child&#x2019;s needs are different, we are not able to advise on giving this product to children or suggest a dose. For advice that is safe and appropriate for your child, please speak with your own healthcare practitioner, who can assess their age, health and individual requirements.&#x201D;</blockquote><hr><h2 id="childrens-b-complex-liquid-status">Children&#x2019;s B Complex Liquid status</h2><ul><li>Metabolics Children&#x2019;s B Complex Liquid is currently discontinued and is not available to order.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/childrens-b-complex-liquid" style=" text-decoration: none;"></a></li><li>The decision not to continue with this liquid at present is due to some issues identified with long&#x2011;term stability, as part of Metabolics&#x2019; quality and safety standards.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/childrens-b-complex-liquid" style=" text-decoration: none;"></a></li></ul>Approved wording for tickets (liquid discontinued):<blockquote>&#x201C;Metabolics Children&#x2019;s B Complex Liquid has been discontinued and is no longer available. During our quality reviews we identified some slight issues with long&#x2011;term stability, so we have chosen not to produce this version at the moment in order to maintain our usual high standards.&#x201D;</blockquote>If a customer asks about existing bottles they already hold, agents should reiterate that any decision to use the product in a child, and at what dose, must be made with their own practitioner.<hr><h2 id="planned-childrens-b-complex-capsules">Planned Children&#x2019;s B Complex capsules</h2><ul><li>Metabolics intends to introduce a Children&#x2019;s B Complex in capsule form, with B vitamin levels designed to be similar to the former Children&#x2019;s B Complex Liquid but carried in a cellulose capsule.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/childrens-health" style=" text-decoration: none;"></a></li><li>The capsules are planned to be small and can be swallowed whole or opened and the contents sprinkled into food or drink, allowing flexible administration for children who struggle with swallowing capsules.</li></ul>Approved wording for tickets (future capsules):<blockquote>&#x201C;We are planning to launch a Metabolics Children&#x2019;s B Complex in capsule form. This will contain similar levels of the B vitamins used in our previous Children&#x2019;s B Complex Liquid, but in a cellulose capsule that can either be swallowed or opened and mixed with food or drink. Unfortunately, there is no confirmed launch date yet, but this is planned for this year, subject to final manufacturing and quality checks.&#x201D;</blockquote>Agents must avoid giving any implied dosing guidance (e.g. number of capsules) for children; customers should always be directed back to their practitioner.<hr><h2 id="future-liquid-childrens-b-complex">Future liquid children&#x2019;s B Complex</h2><ul><li>Metabolics expects to revisit the possibility of a Children&#x2019;s B Complex Liquid in the future once a formulation that meets long&#x2011;term stability and quality requirements is confirmed.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/childrens-health" style=" text-decoration: none;"></a></li><li>There is currently no confirmed timeline for a new children&#x2019;s liquid; customers can be reassured that any new product will only be released once all quality and stability criteria are met.</li></ul>Approved wording:<blockquote>&#x201C;At some point in the future, we do intend to revisit a Children&#x2019;s B Complex Liquid, but there is no confirmed date yet. Any new liquid will only be launched once we are fully satisfied with its long&#x2011;term stability and quality.&#x201D;</blockquote><hr><h2 id="guidance-for-agents-in-gorgias">Guidance for agents in Gorgias</h2>When a customer asks about giving B Complex to a child, agents should:<ol><li> <ul><li>Acknowledge the query and show understanding of their concern.</li><li>Use the &#x201C;adult B Complex and children&#x201D; approved wording above.</li></ul></li><li> <ul><li>If they mention the old Children&#x2019;s B Complex Liquid, use the &#x201C;liquid discontinued&#x201D; wording.</li><li>Optionally add the &#x201C;future capsules&#x201D; wording to explain what is planned.</li></ul></li><li> <ul><li>Signpost to the customer&#x2019;s own practitioner for all decisions on suitability and dose.</li><li>Offer contact routes if they want to discuss product composition (not dosing advice).</li></ul></li></ol>Contact details:<ul><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Phone (UK): +44 (0)1380 812799 (Monday&#x2013;Friday, UK office hours)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li><li>Website (for product information and updates): **<a rel="nofollow noopener" target="_blank" href="http://www.metabolics.com%2A%2A[11/" style=" text-decoration: 1px;">www.metabolics.com**[11</a>]<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/childrens-health" style=" text-decoration: none;"></a></li></ul>.

Can B Complex be given to children?

When customers ask about the difference between Metabolics Ionic Zinc and Ionic Zinc XS, the main distinctions are the strength of zinc per serving and how finely each product allows intake to be adjusted. Both Ionic Zinc and Ionic Zinc XS are liquid

When customers ask about the difference between Metabolics Ionic Zinc and Ionic Zinc XS, the main distinctions are the strength of zinc per serving and how finely each product allows intake to be adjusted.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a><h2 id="product-overview">Product overview</h2>Both Ionic Zinc and Ionic Zinc XS are liquid zinc food supplements that deliver zinc in ionic form for efficient uptake in the intestine. They are manufactured by Metabolics in the UK, are suitable for vegans and vegetarians, and contain no unnecessary binders, fillers or flavourings.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><h2 id="ingredients">Ingredients</h2><h2 id="ionic-zinc">Ionic Zinc</h2><ul><li>Form: Liquid ionic zinc in purified water.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc" style=" text-decoration: none;"></a></li><li>Source of zinc: A soluble zinc salt providing elemental zinc in ionic form.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc" style=" text-decoration: none;"></a></li><li>Free from: Common allergens, artificial colours, flavours and unnecessary additives.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc" style=" text-decoration: none;"></a></li></ul><h2 id="ionic-zinc-xs">Ionic Zinc XS</h2><ul><li>Form: Liquid ionic zinc in purified water.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a></li><li>Source of zinc: Zinc chloride providing elemental zinc in ionic form.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a></li><li>Free from: Common allergens, artificial colours, flavours and unnecessary additives.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a></li></ul>Both products are designed to be as simple and &#x201C;clean label&#x201D; as possible, using minimal ingredients to support tolerability and practitioner-style dosing.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc" style=" text-decoration: none;"></a><h2 id="strength-and-zinc-content">Strength and zinc content</h2><h2 id="ionic-zinc-standard">Ionic Zinc (standard)</h2><ul><li>Zinc per 10 drops: 156 micrograms (0.156 mg) elemental zinc.<a rel="noopener" target="_blank" href="https://www.purewelt.com/catalog/product/view/id/2245/s/metabolics-ionisches-zink-flussig-156-mcg-100-500ml-2/category/366/" style=" text-decoration: none;"></a></li><li>Percentage of adult NRV: Around 2% of the adult Nutrient Reference Value (NRV) for zinc, which is 10 mg per day.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/a-practitioners-guide-to-zinc-supplements" style=" text-decoration: none;"></a></li></ul>This is a very low-strength option that is ideal where a tiny, gradual introduction of zinc is preferred or where other dietary or supplemental sources of zinc are already in use.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/a-practitioners-guide-to-zinc-supplements" style=" text-decoration: none;"></a><h2 id="ionic-zinc-xs-extra-strength">Ionic Zinc XS (extra strength)</h2><ul><li>Zinc per 10 drops: 1.1 mg elemental zinc.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a></li><li>Percentage of adult NRV: Around 11% of the adult NRV for zinc.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/a-practitioners-guide-to-zinc-supplements" style=" text-decoration: none;"></a></li></ul>This is still a relatively low dose compared with many capsule products but offers a higher zinc content per 10 drops than standard Ionic Zinc, giving a modest &#x201C;extra strength&#x201D; option while remaining very adjustable.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc" style=" text-decoration: none;"></a><h2 id="how-they-are-typically-used">How they are typically used</h2><h2 id="when-ionic-zinc-may-be-chosen">When Ionic Zinc may be chosen</h2>Ionic Zinc is often selected when:<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/a-practitioners-guide-to-zinc-supplements" style=" text-decoration: none;"></a><ul><li>Very small, finely titrated amounts of zinc are needed.</li><li>Intake needs to be built up slowly over time.</li><li>The person is already obtaining zinc from diet, a multivitamin or other targeted zinc products and only a small &#x201C;top up&#x201D; is desired.</li></ul><h2 id="when-ionic-zinc-xs-may-be-chosen">When Ionic Zinc XS may be chosen</h2>Ionic Zinc XS is often selected when:<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/zinc" style=" text-decoration: none;"></a><ul><li>A slightly higher but still modest zinc dose is appropriate.</li><li>A practitioner wants more zinc per 10 drops without moving to high-dose capsule products.</li><li>The customer still values the flexibility of a liquid, ionic format to adjust intake as needed.</li></ul>In all cases, dosing should follow the product label and any advice provided by a suitably qualified health professional.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/a-practitioners-guide-to-zinc-supplements" style=" text-decoration: none;"></a><h2 id="important-safety-and-regulatory-guidance">Important safety and regulatory guidance</h2><ul><li>The generally recognised safe upper limit for total zinc intake in adults (from diet plus supplements combined) is 40 mg per day.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a></li><li>Long-term intakes above 25 mg per day may interfere with copper absorption and could lead to issues such as low copper status or anaemia.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/a-practitioners-guide-to-zinc-supplements" style=" text-decoration: none;"></a></li><li>Customers should not exceed the recommended dose on the label and should take into account all other zinc sources (diet, multivitamins and other zinc supplements).<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc" style=" text-decoration: none;"></a></li><li>Metabolics, in line with UK and EU regulatory guidance, does not provide individual medical advice; customers with underlying health conditions, those who are pregnant or breastfeeding, or anyone taking prescription medication should speak to a healthcare practitioner before introducing or changing supplements.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></li></ul><h2 id="not-a-substitute-for-medical-advice">Not a substitute for medical advice</h2>Metabolics products are food supplements and are not intended to diagnose, treat, cure or prevent any disease. Customer communications must not make medicinal claims or suggest that zinc will treat specific medical conditions; instead, focus on zinc&#x2019;s recognised roles in normal immune function, cognitive function, skin, hair and nails, and metabolism, as allowed under applicable nutrition and health claim regulations.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><h2 id="still-unsure-which-zinc-is-right-for-you">Still unsure which zinc is right for you?</h2>If a customer is uncertain whether Ionic Zinc or Ionic Zinc XS is more appropriate, the safest approach is to:<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/ionic-zinc-xs" style=" text-decoration: none;"></a><ul><li>Encourage them to review their total daily zinc intake (including food and other supplements).</li><li>Suggest they discuss their choice and dosage with a qualified healthcare practitioner, especially if they have specific health concerns or complex medication regimens.</li></ul>Metabolics also offers a free telephone consultation service with a trained nutritional therapist, which can help customers understand how different products fit into their overall nutritional intake.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><h2 id="how-to-contact-metabolics">How to contact Metabolics</h2>If customers need more help after reading this article, they can contact the Metabolics team using the details below:<ul><li>Phone: +44 (0)1380 812799 (Monday&#x2013;Thursday 8:30&#x2013;17:30, Friday 8:30&#x2013;17:00, UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Email:&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/privacy-policy" style=" text-decoration: none;"></a></li><li>Post: Metabolics Ltd, 5 Eastcott Common, Eastcott, Devizes, Wiltshire, SN10 4PL, United Kingdom<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li></ul>For general FAQs, customers can also visit the Metabolics FAQ page on metabolics.com.

What is the difference between Ionic Zinc and Ionic Zinc XS?

Metabolics does not provide individual supplement recommendations for cognitive health or memory. Customers can browse the Cognitive and Memory Support collection and discuss any products they are considering with a suitably qualified healthcare prac

<h2 id="isPasted">Short answer for customers</h2>Metabolics does not provide individual supplement recommendations for cognitive health or memory. Customers can browse the Cognitive and Memory Support collection and discuss any products they are considering with a suitably qualified healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><hr><h2 id="key-guidance-for-agents">Key guidance for agents</h2>When a customer asks for &#x201C;the best supplement for memory&#x201D;, &#x201C;what to take for brain fog&#x201D;, &#x201C;what is good for concentration&#x201D; or any similar cognitive health query:<ul><li>Do not recommend any specific product or combination.</li><li>Do not rank or compare products (for example &#x201C;X is best for memory&#x201D; or &#x201C;Y is stronger than Z&#x201D;).</li><li>Do not refer to Metabolics supplements as treatments for medical conditions (for example dementia, Alzheimer&#x2019;s disease, stroke, ADHD or depression).<a rel="noopener" target="_blank" href="https://www.gov.uk/guidance/borderline-products-how-to-tell-if-your-product-is-a-medicine" style=" text-decoration: none;"></a></li><li>Always signpost customers to:<ul><li>The Cognitive and Memory Support collection page.</li><li>Their own healthcare practitioner for tailored advice.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/cognitive-and-memory-support" style=" text-decoration: none;"></a></li></ul></li></ul>This approach keeps responses compliant with food supplement regulations and ensures that product choice is made with full knowledge of the individual&#x2019;s health history and medications.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/supplement-compliance-with-the-us-fda" style=" text-decoration: none;"></a><hr><h2 id="standard-response-to-use">Standard response to use</h2>Agents can use or adapt the following wording in replies (email, chat, phone notes):<blockquote>Metabolics is not able to recommend specific supplements for cognitive health, memory or concentration, as the most suitable approach depends on your individual health, medications and nutritional status.You are welcome to browse our Cognitive and Memory Support range here: <a data-state="closed" rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/cognitive-and-memory-support" style=" text-decoration: 1px;">https://www.metabolics.com/collections/cognitive-and-memory-support</a>To understand which, if any, of these products may be appropriate for you, please discuss them with a suitably qualified healthcare practitioner, such as your GP, pharmacist, or a registered nutritional therapist.</blockquote>This wording can be applied consistently across all channels whenever Metabolics is asked which products to take for brain health, memory, concentration or &#x201C;cognitive support&#x201D;.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/consultation" style=" text-decoration: none;"></a><hr><h2 id="how-to-signpost-the-collection-page">How to signpost the collection page</h2>When referencing the collection, keep the language neutral and non-medicinal:<ul><li>&#x201C;Metabolics offers a range of food supplements specifically formulated to support normal cognitive function and memory. You can view the full range here:&#xA0;<a rel="nofollow noopener" target="_blank" href="https://www.metabolics.com/collections/cognitive-and-memory-support.%E2%80%9D" style=" text-decoration: 1px;">https://www.metabolics.com/collections/cognitive-and-memory-support.&#x201D;</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/cognitive-and-memory-support" style=" text-decoration: none;"></a></li><li>Avoid wording that suggests prevention, treatment or cure of medical conditions, and instead refer to &#x201C;supporting normal cognitive function&#x201D; in line with permitted nutrition and health claims.<a rel="noopener" target="_blank" href="https://www.food.gov.uk/business-guidance/food-supplements" style=" text-decoration: none;"></a></li></ul>Do not describe any individual product&#x2019;s effects in detail within support replies; instead, direct customers to the product pages where authorised claims and usage information are already presented.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><hr><h2 id="encouraging-professional-advice">Encouraging professional advice</h2>Because cognitive concerns can have many underlying causes, it is essential that customers are encouraged to seek personalised guidance:<ul><li>Suggest that customers speak to their GP, specialist, pharmacist or a registered nutritional therapist before starting any new supplement regime, especially if they have a diagnosis, take medication, or have complex health needs.<a rel="noopener" target="_blank" href="https://www.food.gov.uk/business-guidance/food-supplements" style=" text-decoration: none;"></a></li><li>Reinforce that Metabolics products are food supplements, not medicines, and are intended to complement, not replace, a balanced diet and any treatment prescribed by a healthcare professional.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li></ul>Using this framework in the Help Centre and in day-to-day responses will ensure consistent, compliant and supportive guidance for all cognitive health supplement enquiries

Supplements for cognitive health and memory

No, the Metabolics Vitamins D3 & K2 Oil is only available in a 100 ml bottle and is not produced in a larger size. When a customer asks whether there is a bigger portion/size of the D3 & K2 Oil, the response should:. Clearly confirm the product is on

<h2 id="isPasted">Short answer</h2>No, the Metabolics Vitamins D3 &amp; K2 Oil is only available in a 100 ml bottle and is not produced in a larger size.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/vitamin-d" style=" text-decoration: none;"></a><h2 id="how-to-respond-to-customers">How to respond to customers</h2>When a customer asks whether there is a bigger portion/size of the D3 &amp; K2 Oil, the response should:<ul><li>Clearly confirm the product is only available in 100 ml</li><li>Avoid suggesting that other sizes or larger bottles might be available now or in future, unless Metabolics formally updates the range</li><li>Stay within regulatory and brand guidelines by keeping the reply factual and non-misleading</li></ul><h2 id="recommended-reply-customer-facing">Recommended reply (customer-facing)</h2><ul><li>&#x201C;Thank you for your message. The Metabolics Vitamins D3 &amp; K2 Oil is only available in a 100 ml bottle and we do not offer a larger size in this product.&#x201D;</li></ul>

Do you have a bigger size of the Vitamins D3 & K2 Oil?

Metabolics’ vitamin B12 (hydroxocobalamin) is a synthetic vitamin B12 made from cyanocobalamin.The cyanocobalamin used is produced by microbial fermentation, and Aspergillus species are not used in this vitamin B12 production process. Use this articl

Metabolics&#x2019; vitamin B12 (hydroxocobalamin) is a synthetic vitamin B12 made from cyanocobalamin.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-cyanocobalamin" style=" text-decoration: none;"></a> The cyanocobalamin used is produced by microbial fermentation, and Aspergillus species are not used in this vitamin B12 production process.<a rel="noopener" target="_blank" href="https://pmc.ncbi.nlm.nih.gov/articles/PMC5282855/" style=" text-decoration: none;"></a><h2 id="when-this-article-should-be-used">When this article should be used</h2>Use this article whenever a customer asks questions such as:<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/all?page=9" style=" text-decoration: none;"></a><ul><li>&#x201C;What is your B12 hydroxocobalamin made of / made from / derived from?&#x201D;</li><li>&#x201C;Is your hydroxocobalamin B12 fermented, and if so, with what?&#x201D;</li><li>&#x201C;Does your vitamin B12 involve Aspergillus or moulds in production?&#x201D;</li></ul>This guidance is purely about ingredient source and manufacturing; it must not be used to provide medical, dosing, or treatment advice.<a rel="noopener" target="_blank" href="https://nhssomerset.nhs.uk/news/document/b12_-_advice_on_investigation_management/" style=" text-decoration: none;"></a><h2 id="customer-facing-explanation">Customer-facing explanation</h2>Clara should answer using the following core wording:<ul><li>Hydroxocobalamin is a synthetic form of vitamin B12.</li><li>It is manufactured from cyanocobalamin.</li><li>Cyanocobalamin itself is produced by microbial fermentation.</li><li>Aspergillus species are not used in the production of this vitamin B12.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-b12-hydroxocobalamin" style=" text-decoration: none;"></a></li></ul><h2 id="recommended-reply-ready-to-use">Recommended reply (ready to use)</h2>Clara can use this text directly as a macro or Help Centre answer:<blockquote>&#x201C;Our vitamin B12 (hydroxocobalamin) is a synthetic form of vitamin B12 that is manufactured from cyanocobalamin. Cyanocobalamin itself is produced by microbial fermentation, and Aspergillus species are not used in the production of this vitamin B12.&#x201D;<a rel="noopener" target="_blank" href="https://pmc.ncbi.nlm.nih.gov/articles/PMC5282855/" style=" text-decoration: none;"></a></blockquote>This gives a clear, direct answer to how the ingredient is produced and addresses common concerns about fungal or Aspergillus involvement. <h2 id="isPasted">If the customer needs further help</h2>If the customer still has questions after receiving this explanation, Clara can invite them to contact the team directly:<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a><ul><li>Contact form and email: via the Metabolics &#x201C;Contact&#x201D; page</li><li>Telephone: as listed on the Contact page, Monday&#x2013;Friday, UK office hours</li></ul>For complex technical queries, a human agent may liaise with the manufacturing or technical team and then respond to the customer with any additional, approved information.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/about-us" style=" text-decoration: none;"></a>

What is Metabolics Vitamin B12 (Hydroxocobalamin) made from?

Fungalite Phase 2 is a medium chain triglyceride (MCT)–based supplement that provides caprylic acid (C8) sourced from coconut oil, together with other carefully selected ingredients, and is used as the second step in a Metabolics antifungal support p

Fungalite Phase 2 is a medium chain triglyceride (MCT)&#x2013;based supplement that provides caprylic acid (C8) sourced from coconut oil, together with other carefully selected ingredients, and is used as the second step in a Metabolics antifungal support programme, usually after at least one month on Fungalite Phase 1. It supplies specific MCTs that help support the body&#x2019;s natural defences against fungal overgrowth in the gut, alongside appropriate diet and lifestyle changes as advised by a healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/fungalite-phase-2-pot-of-90-capsules" style=" text-decoration: none;"></a>What Fungalite Phase 2 contains<ul><li>Fungalite Phase 2 contains medium chain triglycerides providing caprylic acid (C8) and capric acid (C10) from coconut oil. These are targeted fatty acids often used in nutritional protocols for gut fungal overgrowth such as Candida.<a rel="noopener" target="_blank" href="https://nutritailor.co.uk/products/fungalite-phase-ii" style=" text-decoration: none;"></a></li><li>The formula does not contain probiotics such as Combocillus; any probiotic support would be added separately if recommended by a healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/fungalite-phase-1-pot-of-90-capsules" style=" text-decoration: none;"></a></li></ul>How it works<ul><li>Caprylic and capric acids can permeate fungal cell membranes, altering their structure and the local environment inside the cell.<a rel="noopener" target="_blank" href="https://www.purewelt.com/fungalite-phase-2-90-kapseln.html" style=" text-decoration: none;"></a></li><li>By affecting membrane integrity and local pH, these MCTs help weaken fungal cells so the body&#x2019;s own immune and digestive systems can manage them more effectively, as part of a broader gut&#x2011;support plan; this should always be described as nutritional support, not as treatment or cure of a disease.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/antimicrobial" style=" text-decoration: none;"></a></li></ul>When to use it<ul><li>Fungalite Phase 2 is usually taken after at least one month on Fungalite Phase 1, which combines botanicals such as olive leaf, garlic, grapefruit seed and oregano extracts to provide initial broad&#x2011;spectrum antifungal and antimicrobial support.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/fungalite-phase-2-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>It can be used alongside Metabolics Oregano Oil and a suitable probiotic (for example, Combocillus) if this is recommended by the customer&#x2019;s healthcare practitioner as part of a wider protocol.<a rel="noopener" target="_blank" href="https://www.candidapatient.com/fungalite-phase-2-120-kapseln.html" style=" text-decoration: none;"></a></li></ul>How to take it<ul><li>Suggested use: take 2 capsules twice daily with food, unless a healthcare practitioner advises otherwise.<a rel="noopener" target="_blank" href="https://nutritailor.co.uk/products/fungalite-phase-ii" style=" text-decoration: none;"></a></li><li>Customers should not exceed the recommended daily dose and should be advised to consult their doctor or practitioner before changing dose, especially if they have a medical condition or are taking any medication.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/antimicrobial" style=" text-decoration: none;"></a></li></ul>Safety and storage<ul><li>Store Fungalite Phase 2 in a cool, dry place and keep the lid tightly closed; the capsules should ideally be used within 3 months of opening to maintain quality.<a rel="noopener" target="_blank" href="https://www.purewelt.com/fungalite-phase-2-90-kapseln.html" style=" text-decoration: none;"></a></li><li>If pregnant, trying to conceive or breastfeeding, the customer should be clearly advised to seek medical advice before using Fungalite Phase 2 or combining it with other supplements such as oregano oil or probiotics, in line with UK and EU food supplement guidance.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/antimicrobial" style=" text-decoration: none;"></a></li></ul>Important clarification about Combocillus<ul><li>Combocillus is a separate Metabolics probiotic formula used to support healthy gut flora, often alongside antifungal protocols.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/fungalite-phase-1-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Fungalite Phase 2 does not contain Combocillus; instead, Combocillus (or another suitable probiotic) can be taken alongside Phase 1 and/or Phase 2 if appropriate and agreed with the customer&#x2019;s practitioner.<a rel="noopener" target="_blank" href="https://www.candidapatient.com/fungalite-phase-2-120-kapseln.html" style=" text-decoration: none;"></a></li></ul>If you need more help<ul><li>&#x1F4E7; <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a></li><li>&#x1F4DE; +44 (0)1380 812799 (Mon&#x2013;Fri, 8:30am&#x2013;5pm UK time)</li></ul>

How does Fungalite Phase 2 work?

Yes, Metabolics does offer Combocillus and it is available in both capsule and powder form. Combocillus is a multi‑strain probiotic blend designed to support a healthy, balanced gut microbiome as part of an overall digestive health routine. What Comb

Yes, Metabolics does offer Combocillus and it is available in both capsule and powder form. Combocillus is a multi&#x2011;strain probiotic blend designed to support a healthy, balanced gut microbiome as part of an overall digestive health routine.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/combocillus-capsules" style=" text-decoration: none;"></a>What Combocillus is<ul><li>Combocillus contains a balanced combination of several live bacteria strains (&#x201C;good bacteria&#x201D;) that naturally inhabit the gastrointestinal tract.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/colon-cleanse-pot-of-250gm" style=" text-decoration: none;"></a></li><li>Probiotic supplements like Combocillus are used to support normal digestion and help maintain a diverse and stable gut flora, especially during or after periods of digestive stress, dietary change or antimicrobial protocols.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/probiotics-and-prebiotics" style=" text-decoration: none;"></a></li></ul>Combocillus capsules<ul><li>Product: Combocillus Capsules &#x2013; a convenient, pre&#x2011;measured probiotic option for daily use.<a rel="noopener" target="_blank" href="https://www.metabolics.com/combocillus-capsules.html" style=" text-decoration: none;"></a></li><li>You can direct customers to this product by linking them to the Combocillus Capsules page in the Probiotics &amp; Prebiotics section of the Metabolics website.<a rel="noopener" target="_blank" href="https://www.metabolics.com/online-shop/probiotics.html" style=" text-decoration: none;"></a></li></ul>Combocillus powder<ul><li>Product: Combocillus Powder (100 g) &#x2013; a flexible powder format that can be mixed with cool food or drink as advised on the label.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/combocillus-powder-100g" style=" text-decoration: none;"></a></li><li>This option is helpful for people who prefer not to swallow capsules or who need adjustable serving sizes under practitioner guidance.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/combocillus-powder-100g" style=" text-decoration: none;"></a></li></ul>How customer service should respond (Gorgias guidance)When a customer asks for &#x201C;Combocillus&#x201D;:<ul><li>Confirm positively that Metabolics does offer Combocillus and briefly explain that it is a multi&#x2011;strain probiotic to support gut flora, without making medical treatment or cure claims.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/summer-holiday-food-supplements" style=" text-decoration: none;"></a></li><li>Ask whether they prefer capsules or powder, and provide direct links to both Combocillus Capsules and Combocillus Powder so they can choose the most suitable format.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/combocillus-capsules" style=" text-decoration: none;"></a></li><li>If they mention gut issues, antifungal protocols, or antibiotics, advise that Combocillus can be considered as part of general digestive support, but always recommend they consult their healthcare practitioner for personalised advice, especially if they have a medical condition or are on medication.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/antimicrobial" style=" text-decoration: none;"></a></li></ul>This structure can be saved as a Help Centre article and mirrored as a Gorgias macro so that agents and the AI assistant always confirm availability and clearly direct customers to both Combocillus options, rather than suggesting the product does not exist.

Do you stock Combocillus?

Metabolics offers several probiotic products that contain Lactobacillus strains, both as single‑strain supplements and as multi‑strain blends. When a customer mentions “Lactobacillus”, they can be guided towards the dedicated probiotics range so they

Metabolics offers several probiotic products that contain Lactobacillus strains, both as single&#x2011;strain supplements and as multi&#x2011;strain blends. When a customer mentions &#x201C;Lactobacillus&#x201D;, they can be guided towards the dedicated probiotics range so they can choose the format and strain profile that best suits their needs, ideally with input from their healthcare practitioner.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/probiotics-and-prebiotics" style=" text-decoration: none;"></a>What Lactobacillus is<ul><li>Lactobacillus is a family of beneficial (&#x201C;friendly&#x201D;) bacteria that naturally live in the gut and other parts of the body and are commonly used as probiotics to support a balanced microbiome.<a rel="noopener" target="_blank" href="https://www.webmd.com/vitamins/ai/ingredientmono-790/lactobacillus-acidophilus" style=" text-decoration: none;"></a></li><li>Probiotics such as Lactobacillus are nutritional supplements, not medicines; they are used to support normal gut flora and should not be described as treating or curing any medical condition, in line with MHRA and FSA guidance.<a rel="noopener" target="_blank" href="https://my.clevelandclinic.org/health/treatments/14598-probiotics" style=" text-decoration: none;"></a></li></ul>Metabolics products containing LactobacillusWhen a customer asks about Lactobacillus, you can direct them to:<ul><li>Combocillus (multi&#x2011;strain probiotic) &#x2013; available as capsules and powder, providing a broad spectrum of Lactobacillus and Bifidobacterium strains to support a balanced gut microbiome.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/combocillus-capsules" style=" text-decoration: none;"></a></li><li>Single&#x2011;strain Lactobacillus products, for example:<ul><li>Lactobacillus Acidophilus &#x2013; available in capsules and powder, cultured on a non&#x2011;dairy medium and suitable for vegans and vegetarians.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/lactobacillus-acidophilus-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>Lactobacillus Salivarius Powder &#x2013; providing a defined strain that naturally inhabits the colon and contributes to lactic acid production in the gut.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/lactobacillus-salivarius-powder-100g" style=" text-decoration: none;"></a></li></ul></li><li>All of these can be found under the&#xA0;Probiotics and Prebiotics or&#xA0;Digestive and Gut Health sections of the Metabolics website.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/digestive-and-gut-health" style=" text-decoration: none;"></a></li></ul>How customer service should respond (Gorgias guidance)When a customer says &#x201C;Lactobacillus&#x201D;, &#x201C;a Lactobacillus probiotic&#x201D; or similar:<ul><li>Acknowledge what they are asking and briefly explain that Lactobacillus is a beneficial bacteria used in probiotic supplements to support normal gut flora, without making disease&#x2011;treatment claims.<a rel="noopener" target="_blank" href="https://www.webmd.com/vitamins/ai/ingredientmono-790/lactobacillus-acidophilus" style=" text-decoration: none;"></a></li><li>Ask whether they are looking for a single&#x2011;strain Lactobacillus product or a broader multi&#x2011;strain probiotic, then:<ul><li>Offer&#xA0;Combocillus capsules or powder if they want a broad, multi&#x2011;strain Lactobacillus/Bifidobacterium blend.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/combocillus-powder-100g" style=" text-decoration: none;"></a></li><li>Offer&#xA0;Lactobacillus Acidophilus (capsules or powder) or other specific Lactobacillus powders (e.g. L. salivarius) if they want a targeted strain.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/lactobacillus-acidophilus-powder-100g" style=" text-decoration: none;"></a></li></ul></li><li>Provide direct links to the&#xA0;Probiotics and Prebiotics collection so they can view all options and read full labels and directions, and remind them to consult a healthcare practitioner, especially if they have a medical condition, are pregnant, breastfeeding, or taking medication.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/antimicrobial" style=" text-decoration: none;"></a></li></ul>This guidance can be saved as a Help Centre article and turned into a Gorgias macro (for example: &#x201C;Customer asking about Lactobacillus &#x2013; point to probiotics&#x201D;), ensuring customers are always guided helpfully and compliantly towards the relevant Metabolics probiotic products.

Lactobacillus

You can update your postcode yourself during checkout or, if the order is already placed, the Metabolics team may be able to amend it before dispatch. Changing your postcode during checkout. On the checkout page, edit the address fields (including po

You can update your postcode yourself during checkout or, if the order is already placed, the Metabolics team may be able to amend it before dispatch.Changing your postcode during checkout<ul><li>On the checkout page, edit the address fields (including postcode) directly before you complete payment.</li><li>Double&#x2011;check the full address and postcode for accuracy, as incorrect details can cause delays or failed deliveries.</li></ul>If you have already placed your order<ul><li>If your order has not yet been dispatched, our team can usually update the delivery postcode for you.</li><li>Please call us as soon as possible on&#xA0;+44 (0)1380 812799 (Mon&#x2013;Thurs 8:30am&#x2013;5:30pm, Fri 8:30am&#x2013;5:00pm UK time), or email&#xA0;<a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a>, and a member of the team will confirm whether the address can still be amended before shipping.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li></ul>

How do I change my postcode?

Metabolics offers several vitamin C products, including standard vitamin C capsules, vitamin C (ascorbic acid) powder and buffered vitamin C (magnesium ascorbate). The source material and manufacturing process are important for people with allergies

Metabolics offers several vitamin C products, including standard vitamin C capsules, vitamin C (ascorbic acid) powder and buffered vitamin C (magnesium ascorbate). The source material and manufacturing process are important for people with allergies or intolerances, especially to corn.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-ascorbic-acid-powder" style=" text-decoration: none;"></a>Vitamin C capsules and powder &#x2013; source<ul><li>The vitamin C in Metabolics Vitamin C capsules and Vitamin C (Ascorbic Acid) Powder is ascorbic acid produced via fermentation on sorbitol derived from corn (vegetable).<a rel="noopener" target="_blank" href="https://store.iprogressivemed.com/product/vitamin-c-powder-pure-454-g-by-metabolic-maintenance/" style=" text-decoration: none;"></a></li><li>Although corn is used as the starting material for the fermentation, the final ingredient is purified ascorbic acid and does not contain whole corn or corn protein; however, anyone with a severe corn allergy should discuss this with their healthcare practitioner before use.</li></ul>Buffered Vitamin C / Magnesium Ascorbate &#x2013; source<ul><li>Metabolics Vitamin C Buffered (magnesium ascorbate) uses magnesium ascorbate manufactured from ascorbic acid.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/magnesium-ascorbate-pot-of-90-capsules" style=" text-decoration: none;"></a></li><li>The ascorbic acid in this case is also produced via a fermentation process that typically uses corn as the starting material, before being reacted with magnesium to form magnesium ascorbate.<a rel="noopener" target="_blank" href="https://elivide.com/blogs/news/real-vitamin-c-vs-ascorbic-acid" style=" text-decoration: none;"></a></li></ul>How customer service should respondWhen a customer asks, &#x201C;Is your vitamin C made from corn?&#x201D; or similar:<ul><li>Explain that Metabolics vitamin C (both capsules and ascorbic acid powder) is made from ascorbic acid produced by fermenting sorbitol from corn, and that the buffered vitamin C (magnesium ascorbate) also originates from ascorbic acid typically produced from corn.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-ascorbic-acid-powder" style=" text-decoration: none;"></a></li><li>Reassure them that the final ingredient is highly purified vitamin C, but advise that anyone with a known or suspected corn allergy or sensitivity should consult their doctor or healthcare practitioner before use, and that Metabolics cannot provide individual medical advice.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a></li></ul>If the customer needs more information, agents can also point them to the individual product pages within the&#xA0;C Vitamins collection (Vitamin C capsules, Vitamin C powder, Vitamin C Buffered / Magnesium Ascorbate) so they can review full ingredient lists and labels.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/vitamin-c-buffered-pot-of-90-capsules" style=" text-decoration: none;"></a>

Is Metabolics Vitamin C made from corn?

Women’s 40+ is designed for women aged 40 and above, so it is appropriate for women in their 50s, 60s, 70s and beyond, including someone aged 69. This product is intended for all women over 40, not just those in their early 40s. Women’s 40+ is formul

Women&#x2019;s 40+ is designed for women aged 40 and above, so it is appropriate for women in their 50s, 60s, 70s and beyond, including someone aged 69. This product is intended for all women over 40, not just those in their early 40s.<h2 id="who-womens-40-is-for">Who Women&#x2019;s 40+ is for</h2>Women&#x2019;s 40+ is formulated to support the nutritional needs of women once they are past 40. It remains suitable as women move through perimenopause, menopause and post&#x2011;menopause, so age 69 still clearly falls within the intended group. The &#x201C;40+&#x201D; simply means &#x201C;for women aged 40 and over,&#x201D; with no upper age limit implied.<h2 id="how-to-explain-this-to-customers">How to explain this to customers</h2>When a customer asks, &#x201C;I&#x2019;m 69, is Women&#x2019;s 40+ still suitable for me?&#x201D; support teams can reassure them that:<ul><li>Yes, Women&#x2019;s 40+ is intended for women aged 40 and above, including women in their 60s and 70s.</li><li>The &#x201C;40+&#x201D; label indicates a minimum age (40 years), not a maximum age.</li><li>As with any supplement, if they have medical conditions or take prescription medications, they should check with their healthcare professional before use.</li></ul><h2 id="example-response-script">Example response script</h2>&#x201C;You can absolutely use our Women&#x2019;s 40+ formula at age 69. The &#x2018;40+&#x2019; means it is designed for women aged 40 and over, with no upper age limit, so it is appropriate for women in their 50s, 60s, 70s and beyond, unless a healthcare professional advises otherwise.

Women’s 40+ – Is It Suitable If I’m Over 40

Question: Can I use the FIRST10 discount code on my subscription?. Answer:No — the FIRST10 discount code cannot be applied to subscription plans. It’s only valid for one-time purchases or eligible offers, not recurring subscriptions. We’re always run

Question: Can I use the&#xA0;FIRST10 discount code on my subscription?Answer: No &#x2014; the&#xA0;FIRST10 discount code cannot be applied to subscription plans. It&#x2019;s only valid for one-time purchases or eligible offers, not recurring subscriptions.We&#x2019;re always running different promotions, though, so keep an eye on your inbox or our website for future discounts and offers.<hr>Internal Guidance (for support team): If a customer asks about using the&#xA0;FIRST10 code on their subscription:<ol><li>Politely explain that the code isn&#x2019;t valid on subscription products.</li><li>Reassure them that we occasionally offer promotions for subscribers.</li><li>If available, share any current or upcoming offers they might be eligible for.</li><li>Optionally, link them to the discounts or promotions page for more information.</li></ol>

Using the FIRST10 Discount Code on Subscriptions

Answer:We’re always happy to help you learn more about our products! You can explore our full range on our website, where each item includes detailed information about what it is, how to use it, and what makes it special. If you’re unsure which produ

Answer: We&#x2019;re always happy to help you learn more about our products! You can explore our full range on our website, where each item includes detailed information about what it is, how to use it, and what makes it special.If you&#x2019;re unsure which product is right for you, just let us know what you&#x2019;re looking for &#x2014; we&#x2019;ll be glad to guide you toward the best option for your needs.<hr>Internal Guidance (for Clara): When responding to customer questions about products:<ol><li>Only refer to products visible on the website and&#xA0;do not mention US stock or stock locations.</li><li>Do not mention different versions, regions, or variations of products.</li><li>Keep explanations focused on the product&#x2019;s features, usage, and suitability for the customer.</li><li>If a product isn&#x2019;t available or listed online, say that it&#x2019;s not currently part of our range and suggest an alternative if possible.</li><li>Keep the tone helpful, simple, and positive.</li></ol>Example response:<blockquote>&#x201C;Thanks for getting in touch! You can find all the details about this product on our website, including what it does and how to use it. If you&#x2019;d like some help choosing the best option for you, I&#x2019;ll be happy to assist.&#x201D;</blockquote>

I have some questions about your products — can you tell me more?

Answer:All vitamin and ingredient information for each product can be found on the product page. To see exactly how much of each vitamin is in a product, please visit that product’s page on our website. You can find the product page by browsing under

Answer: All vitamin and ingredient information for each product can be found on the product page. To see exactly how much of each vitamin is in a product, please visit that product&#x2019;s page on our website.You can find the product page by browsing under the correct category (for example, Vitamins, Hair, Skin, or similar), or by typing the product name into the search bar at the top of the website. Once on the product page, scroll to the ingredients or nutritional information section to view the full breakdown of vitamins and other ingredients.<h2 id="internal-guidance-for-clara">Internal guidance for Clara</h2>When a customer asks how much of a vitamin is in a product, reply along these lines:<ul><li>Let them know that all vitamin amounts are listed on the product&#x2019;s page on the website.</li><li>Tell them how to get there:<ul><li>Browse to the correct category and select the product, or</li><li>Use the search bar to type in the product name and click on the matching result.</li></ul></li><li>Ask them to check the ingredients or nutritional information section on that page for the precise vitamin amounts.</li></ul>Example response for Clara to use:&#x201C;Thanks for your question. All of the vitamin amounts are listed on the product page on our website. Please search for the product using the search bar or by browsing under the correct category, then open the product page and check the ingredients or nutritional information section for a full breakdown.&#x201D;

How much of each vitamin is in this product?

Acne is a common skin condition in teenagers and adults and often relates to hormone changes, oil production, and inflammation in the skin. While medical treatment is sometimes needed, certain diet and lifestyle habits may support overall skin health

Acne is a common skin condition in teenagers and adults and often relates to hormone changes, oil production, and inflammation in the skin. While medical treatment is sometimes needed, certain diet and lifestyle habits may support overall skin health alongside professional care.<a rel="noopener" target="_blank" href="https://wren-digital.com/blogs/field-notes/8-ways-display-ingredient-nutrition-on-website" style=" text-decoration: none;"></a><ul><li>Aim for a healthy, balanced diet with plenty of fresh fruit and vegetables, nuts, seeds, oily fish, and wholegrain cereals, as these provide antioxidant vitamins, minerals, and essential fatty acids that can help support skin and reduce inflammation.<a rel="noopener" target="_blank" href="https://wren-digital.com/blogs/field-notes/8-ways-display-ingredient-nutrition-on-website" style=" text-decoration: none;"></a></li><li>Consider limiting dairy intake, as some people find that reducing milk and certain dairy products may help with acne.<a rel="noopener" target="_blank" href="https://www.food.gov.uk/sites/default/files/media/document/fop-guidance_0.pdf" style=" text-decoration: none;"></a></li><li>Limit red meat and include more fish and vegetables to increase intake of beneficial fats and plant nutrients.<a rel="noopener" target="_blank" href="https://wren-digital.com/blogs/field-notes/8-ways-display-ingredient-nutrition-on-website" style=" text-decoration: none;"></a></li><li>Omega 3 and Omega 6 fats (for example, from oily fish and some plant oils) are used by the body to make substances that can help regulate inflammation.<a rel="noopener" target="_blank" href="https://wren-digital.com/blogs/field-notes/8-ways-display-ingredient-nutrition-on-website" style=" text-decoration: none;"></a></li><li>Dark chocolate with a high cocoa content can be a source of antioxidant compounds that may have anti&#x2011;inflammatory effects, when eaten in moderation as part of a balanced diet.<a rel="noopener" target="_blank" href="https://www.canva.com/templates/s/nutrition/" style=" text-decoration: none;"></a></li><li>Zinc-rich foods (such as meat, seafood, dairy alternatives, nuts, seeds, and wholegrains) support skin health; low zinc status has been associated with acne in some studies.<a rel="noopener" target="_blank" href="https://www.shutterstock.com/search/vitamins-layout?image_type=illustration" style=" text-decoration: none;"></a></li><li>Research suggests that, where zinc deficiency is present, oral zinc supplements may be helpful for some people with acne, though dosing and form should be guided by a healthcare professional. Extra copper or selenium may sometimes be considered alongside zinc, but this also requires professional oversight.<a rel="noopener" target="_blank" href="https://www.shutterstock.com/search/vitamins-layout?image_type=illustration" style=" text-decoration: none;"></a></li><li>Vitamin A is important for normal skin function, and deficiency can affect the skin; however, high doses of vitamin A or vitamin A&#x2013;based supplements can be harmful and must not be used in pregnancy or when trying to conceive.<a rel="noopener" target="_blank" href="https://www.vistaprint.com/hub/supplement-vitamin-branding" style=" text-decoration: none;"></a></li><li>Vitamins C and E contribute to the protection of cells from oxidative stress and may support skin by helping to damp down inflammation.<a rel="noopener" target="_blank" href="https://www.ybspackaging.com/blog/the-essential-guide-to-using-your-vitamin-label-for-branding" style=" text-decoration: none;"></a></li></ul>Do not recommend or use any children&#x2019;s formula for acne or teen acne, as dosing and ingredients are designed for younger age groups and may not be appropriate for teenagers.<a rel="noopener" target="_blank" href="https://www.onlinelabels.com/tools/nutrition-label-generator" style=" text-decoration: none;"></a><h2 id="important-safety-and-medical-advice">Important safety and medical advice</h2>Acne can sometimes need medical treatment such as topical creams, prescription skincare, or other medicines, especially if it is moderate to severe, leaves scars, or affects confidence and mental health. Anyone with persistent, painful, or scarring acne should speak to a GP, dermatologist, or healthcare practitioner for personalised assessment and treatment options.<a rel="noopener" target="_blank" href="https://www.intimaterose.com/blogs/how-to-guides/read-supplement-labels" style=" text-decoration: none;"></a>If someone is considering a new supplement (such as omega 3, zinc, vitamin A, or any multivitamin), they should always speak to their doctor, pharmacist, or another qualified healthcare practitioner first to check if it is appropriate for their age, health conditions, and current medications, and to rule out any contraindications or interactions. Pregnant or breastfeeding individuals, or those trying to conceive, must get professional advice before taking vitamin A or high&#x2011;dose supplement

General acne guidance

Question: What is the difference between your B12 products / Which B12 should I take?. Answer:For a detailed explanation of the different forms of vitamin B12 and how they work in the body, please read our B12 blog: “What Are The Best Forms Of Vitami

Question: What is the difference between your B12 products / Which B12 should I take?Answer: For a detailed explanation of the different forms of vitamin B12 and how they work in the body, please read our B12 blog:&#xA0;&#x201C;What Are The Best Forms Of Vitamin B12 Supplements?&#x201D; on the Metabolics website. This article explains the main B12 forms used in supplements and how they may differ in terms of use and function.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/the-best-forms-of-vitamin-b12-in-supplements" style=" text-decoration: none;"></a>Everyone&#x2019;s health, diet, and medical history are different, so the most suitable form and dose of B12 can vary from person to person. If you are unsure which B12 is best for you, please speak to your doctor, pharmacist, or another healthcare practitioner, who can advise on the most appropriate B12 for your individual needs and check for any contraindications or interactions with your medicines or conditions.<a rel="noopener" target="_blank" href="https://biogena.com/en-gb/knowledge/guide/best-vitamin-b12-supplement_bba_7821554" style=" text-decoration: none;"></a><h2 id="internal-guidance-for-clara">Internal guidance for Clara</h2>When a customer asks about differences between B12 products or which one to choose:<ul><li>Direct them to the B12 blog on the Metabolics website for an in&#x2011;depth explanation of the different B12 forms used in supplements.<a rel="noopener" target="_blank" href="https://www.metabolics.com/blogs/news/the-best-forms-of-vitamin-b12-in-supplements" style=" text-decoration: none;"></a></li><li>Avoid making personalised health recommendations or choosing a product for them.<a rel="noopener" target="_blank" href="https://biogena.com/en-gb/knowledge/guide/best-vitamin-b12-supplement_bba_7821554" style=" text-decoration: none;"></a></li><li>Advise them to discuss any new supplement, including B12, with their healthcare practitioner to confirm suitability, dosing, and any contraindications or interactions.<a rel="noopener" target="_blank" href="https://www.clnq.com/blog/the-four-types-of-vitamin-b12-choosing-the-right-one-for-you/" style=" text-decoration: none;"></a></li></ul>Example response: &#x201C;Thanks for your question about our B12 products. For a full explanation of the different forms of vitamin B12 in supplements, please take a look at our B12 blog on the Metabolics website. As the best form can depend on your individual health and medications, we always recommend speaking to your healthcare practitioner so they can advise which B12 is most appropriate for you.&#x201D;

Differences between our B12

Question: Do you do third-party testing and are you HACCP certified?. Answer:Yes. Metabolics manufactures products under strict GMP (Good Manufacturing Practice) and HACCP (Hazard Analysis and Critical Control Points) certification, and all processes

Question: Do you do third-party testing and are you HACCP certified?Answer: Yes. Metabolics manufactures products under strict&#xA0;GMP (Good Manufacturing Practice) and&#xA0;HACCP (Hazard Analysis and Critical Control Points) certification, and all processes are audited annually by external quality-accredited organisations. These audits help ensure that manufacturing, quality control, and safety procedures remain compliant and consistently high.Unlike many supplement companies, Metabolics manufactures in a&#xA0;clean room facility, helping to control contamination risks during production. For liquid vitamins and minerals, only highly purified water is used and raw materials of the highest available purity are selected. Each raw material is tested for heavy metals and there is batch surveillance in place for microbiological testing. Liquid supplements are produced in small batches, with stability checks performed during product development and microbiological analysis over time to support the &#x201C;best before&#x201D; dates. A label statement advises consumers to &#x201C;consume within three months after opening&#x201D; because once opened and repeatedly accessed, contamination risks can no longer be fully controlled.Metabolics conducts&#xA0;third-party testing through accredited laboratory facilities for a range of parameters. This includes batch surveillance checks for heavy metals and microbiological contamination, as well as other tests such as moisture and purity assessments. These tests are part of a stringent supplier approval process, which requires verification of a supplier&#x2019;s Certificate of Analysis before it is accepted. All incoming raw materials are independently sampled and tested by third parties to confirm their identity against pharmacopeia standards, an extra step required because Metabolics is registered with the United States FDA under&#xA0;21 CFR part 111 for dietary supplement manufacture.Every incoming batch of raw material must comply with UK and EU regulations on pesticides, non-GMO (non-genetically modified) status, and non-irradiation. Liquid products are manufactured in an internal clean room, away from direct sunlight, under overhead fluorescent lighting, and immediately filled into dark bottles to protect the contents. Metabolics holds certifications for&#xA0;GMP,&#xA0;HACCP,&#xA0;ISO 9001:2015, and&#xA0;ISO 14001:2015, and has been inspected by the US FDA and found compliant with 21 CFR part 111 for dietary supplements. The site is also inspected by the local authority&#x2019;s trading standards body to ensure compliance with local quality and safety regulations.

Third-party testing and HACCP

Question: I’m looking for a good multivitamin for my child/toddler – what do you recommend?. Answer:Metabolics offers a Children’s Formula that has been specifically developed as a multivitamin and mineral supplement for children. This is the product

Question: I&#x2019;m looking for a good multivitamin for my child/toddler &#x2013; what do you recommend?Answer: Metabolics offers a&#xA0;Children&#x2019;s Formula that has been specifically developed as a multivitamin and mineral supplement for children. This is the product you can direct parents to when they are looking for a general multivitamin for their child.However, every child is different in age, health history, and medications. Always advise parents or carers to speak to the child&#x2019;s GP, paediatrician, or another qualified healthcare practitioner to confirm that the Children&#x2019;s Formula is suitable and to get guidance on the&#xA0;correct dosage for their child.If the customer asks for help finding it, direct them to the&#xA0;Metabolics Children&#x2019;s Formula product page on the Metabolics website and suggest they review that page together with their healthcare practitioner.<h2 id="internal-guidance-for-clara">Internal guidance for Clara</h2>When a customer asks for a multivitamin for a child or toddler:<ul><li>Clearly acknowledge the request and show understanding of their concern.</li><li>Direct them specifically to&#xA0;Metabolics Children&#x2019;s Formula as the children&#x2019;s multivitamin option in the range.</li><li>Provide a&#xA0;direct link to the Children&#x2019;s Formula product page when the customer asks for a link, rather than sending them to a general category.</li><li>State clearly that the&#xA0;dose and suitability must be confirmed by the child&#x2019;s healthcare practitioner, especially where there is a history of low iron, dermatitis, frequent antibiotics, or immune concerns.</li><li>If the customer asks about&#xA0;methylated B vitamins or a separate vitamin B product for a toddler, explain that product choice and suitability must be decided by their healthcare practitioner and that you cannot recommend adult B products or specific dosing for a 3&#x2011;year&#x2011;old.</li><li>Avoid repeatedly asking unnecessary follow&#x2011;up questions once the customer has already given clear information; move as quickly as possible to providing the correct product name, link, and safety advice.</li></ul><h2 id="example-response-for-clara">Example response for Clara</h2>&#x201C;Thanks for your message. For a general multivitamin for children, we offer&#xA0;Metabolics Children&#x2019;s Formula, which is specifically formulated for kids. Here is a direct link to the product on our website: [insert Children&#x2019;s Formula URL]. Because your child is 3 and has a history of low iron/other health concerns, please speak to your child&#x2019;s healthcare practitioner to check this is suitable and to confirm the correct dosage. If they are considering any additional vitamin B or methylated vitamins, this also needs to be guided by your practitioner.&#x201D;

When someone asks for a good multivitamin for their child

This article explains what the hard shell capsules used for most Metabolics food supplements are made from, and how this differs from the soft gel capsules used for certain oil-based products. It is designed to help you quickly check whether a produc

This article explains what the&#xA0;hard shell capsules used for most Metabolics food supplements are made from, and how this differs from the&#xA0;soft gel capsules used for certain oil-based products. It is designed to help you quickly check whether a product is vegetarian/vegan-suitable and understand allergen, GMO and preservative status.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/metabolics-childrens-formula-pot-of-180-capsules-3007" style=" text-decoration: none;"></a><hr><h2 id="hard-shell-capsules-vegetarian-cellulose">Hard shell capsules (vegetarian cellulose)</h2>Most Metabolics capsule products (for example Children&#x2019;s Formula and many vitamins and minerals) use a hard, two&#x2011;piece vegetarian capsule shell. On product pages and labels this appears in the ingredients list as&#xA0;&#x201C;Hydroxypropyl Methylcellulose (capsule)&#x201D;.<a rel="noopener" target="_blank" href="https://www.metabolics.com/collections/all" style=" text-decoration: none;"></a>Hydroxypropyl methylcellulose (HPMC) is a purified form of cellulose derived from plant sources such as wood pulp. This means these hard shell capsules do&#xA0;not contain gelatine and are suitable for vegetarians; they are also suitable for vegans where the rest of the formula is free from animal-derived ingredients.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/n-acetyl-glucosamine-pot-of-60-capsules" style=" text-decoration: none;"></a><hr><h2 id="cellulose-used-inside-the-capsule">Cellulose used inside the capsule</h2>Alongside the capsule shell itself, some Metabolics formulas include cellulose inside the capsule as a simple plant-based bulking or carrier ingredient. Where this is used, it will appear in the ingredient list, for example:&#xA0;&#x201C;Cellulose, Hydroxypropyl Methylcellulose (capsule), [active ingredient(s)]&#x201D;.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/label-updates" style=" text-decoration: none;"></a>This internal cellulose is also derived from wood pulp and contains no animal products. It helps to keep the active ingredients evenly distributed while maintaining Metabolics&#x2019; focus on minimal, clean excipients.<a rel="noopener" target="_blank" href="https://www.metabolics.com/" style=" text-decoration: none;"></a><hr><h2 id="allergen-gmo-and-preservative-status-hard-shells">Allergen, GMO and preservative status (hard shells)</h2>The cellulose and HPMC used in Metabolics hard shell capsules are not known to contain any of the 14 major allergens that must be highlighted under UK food law (including gluten, milk, soya, nuts, etc.). If any of these allergens are present from other ingredients in the formula, they will always be clearly declared and highlighted on the product label and on the metabolics.com product page.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a>Metabolics does not add preservatives to its hard shell capsule materials and does not use irradiation on the capsule shells. These capsule ingredients are also specified as&#xA0;non&#x2011;GMO, in line with Metabolics&#x2019; commitment to high-quality formulations with as few unnecessary additives as possible.<a rel="noopener" target="_blank" href="http://www.metabolics.com/" style=" text-decoration: none;"></a><hr><h2 id="soft-gel-capsules-gelatine-based-products">Soft gel capsules (gelatine-based products)</h2>Some oil-based supplements, particularly within the fatty acids and fish oils range, are supplied in&#xA0;soft gel capsules that contain gelatine. For example, Petabolics Omega 3, 6, 9 softgels list their capsule shell as&#xA0;&#x201C;gelatin, glycerin, water&#x201D;, meaning they are not vegetarian or vegan.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/omega-3-6-9-pot-of-90-capsules" style=" text-decoration: none;"></a>Other omega and oil products may also use soft marine gelatine capsules, which is always stated clearly in the ingredients (for example, &#x201C;soft marine gelatine capsule&#x201D;). If you avoid gelatine for dietary, religious or ethical reasons, please check each product&#x2019;s ingredient list carefully before purchasing.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/omega-3-6" style=" text-decoration: none;"></a><hr><h2 id="how-to-check-your-product">How to check your product</h2>To confirm which capsule type is used for a specific Metabolics supplement, please check the ingredient list on the product page or the bottle label. Look for the following wording:<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/metabolics-childrens-formula-pot-of-180-capsules-3007" style=" text-decoration: none;"></a><ul><li>Vegetarian hard shell capsule: &#x201C;Hydroxypropyl Methylcellulose (capsule)&#x201D; (cellulose-based, no gelatine).<a rel="noopener" target="_blank" href="https://adragos-pharma.com/hpmc-capsules-why-they-are-gaining-popularity-in-the-supplement-industry/" style=" text-decoration: none;"></a></li><li>Soft gel with gelatine: wording such as &#x201C;capsule shell: gelatin, glycerin, water&#x201D; or &#x201C;soft marine gelatine capsule&#x201D; (not vegetarian/vegan).<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/omega-3-6-9-pot-of-90-capsules" style=" text-decoration: none;"></a></li></ul>If you follow a vegetarian, vegan, halal, kosher or other restricted diet, Metabolics strongly recommends reviewing the full ingredient list for each product, as suitability can vary depending on the active ingredients as well as the capsule shell.<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/n-acetyl-glucosamine-pot-of-60-capsules" style=" text-decoration: none;"></a><hr><h2 id="guidance-for-customer-service-replies-gorgias">Guidance for customer service replies (Gorgias)</h2>When a customer asks&#xA0;&#x201C;What are your capsules made from?&#x201D; or similar, support agents can use the following structure in Gorgias:<ol><li>Clarify capsule type<ul><li>Ask whether they are enquiring about a specific product and, if needed, whether they are interested in vegetarian capsules only or also soft gels.</li><li>Example macro opening:<blockquote>&#x201C;Thank you for your message. I can certainly clarify what our capsules are made from. To give you the most accurate information, could you confirm which product you are looking at, or whether you are asking generally about our hard shell capsules or our soft gel capsules?&#x201D;</blockquote></li></ul></li><li>Hard shell (default explanation)<ul><li>If the query is general or about standard capsule products:<blockquote>&#x201C;Most of our capsule products use a vegetarian hard shell made from plant-based cellulose. On the label this is listed as &#x2018;Hydroxypropyl Methylcellulose (capsule)&#x2019;. This material is derived from wood pulp, is non&#x2011;GMO and is not known to contain any of the 14 major UK allergens. It does not contain gelatine.&#x201D;<a rel="noopener" target="_blank" href="https://www.echemi.com/cms/1375659.html" style=" text-decoration: none;"></a></blockquote></li></ul></li><li>Soft gels (if relevant)<ul><li>If the product is in the oils / fatty acids category or clearly shows a soft gel:<blockquote>&#x201C;Some of our oil-based products, particularly in the fatty acids and fish oils range, use soft gel capsules that contain gelatine. This is always shown in the ingredients, for example &#x2018;capsule shell: gelatin, glycerin, water&#x2019; or &#x2018;soft marine gelatine capsule&#x2019;, so these particular products would not be suitable for vegetarians or vegans.&#x201D;<a rel="noopener" target="_blank" href="https://www.metabolics.com/products/omega-3-6" style=" text-decoration: none;"></a></blockquote></li></ul></li><li>Invite product-specific check<ul><li>Always bring the conversation back to the individual product:<blockquote>&#x201C;If you let us know the exact product name (or send a photo of the label), we can confirm the capsule type and ingredient list for you in writing.&#x201D;<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a></blockquote></li></ul></li><li>Compliance reminders for agents<ul><li>Do not add any non&#x2011;authorised health claims when explaining capsule composition (for example, do not state that HPMC capsules &#x2018;detox&#x2019; or &#x2018;improve health&#x2019;). Stick to factual statements about composition, suitability (vegetarian/vegan) and allergens, in line with FSA/MHRA guidance on food supplements.<a rel="noopener" target="_blank" href="https://www.vmslabel.com/supplement-regulations" style=" text-decoration: none;"></a></li><li>Where there is any doubt about allergens or dietary suitability, ask the customer to provide the batch number and consult internal quality information or senior technical staff before confirming in writing.</li></ul></li></ol>These points can be built into a Gorgias macro titled, for example,&#xA0;&#x201C;Capsule ingredients &#x2013; hard shell vs soft gel&#x201D;, to ensure consistent and compliant replies.<hr><h2 id="need-more-help">Need more help?</h2>If you are unsure whether a specific Metabolics product is suitable for your dietary needs, or you require written confirmation of capsule ingredients, the team is happy to help.<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/faqs" style=" text-decoration: none;"></a><ul><li>Phone: +44 (0) 1380 812799 (Mon&#x2013;Thu 8:30&#x2013;17:30, Fri 8:30&#x2013;17:00, UK time)<a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/contact" style=" text-decoration: none;"></a></li><li>Email: <a rel="nofollow noopener" target="_blank" href="mailto:sales@metabolics.co.uk" style=" text-decoration: 1px;">sales@metabolics.co.uk</a><a rel="noopener" target="_blank" href="https://www.metabolics.com/pages/privacy-policy" style=" text-decoration: none;"></a></li></ul>Please include the&#xA0;product name, and if possible a&#xA0;clear photo of the label and batch number, so that Metabolics can provide product&#x2011;specific confirmation.