Can I order empty capsules from Metabolics?Updated 2 months ago

Yes, Metabolics can supply empty capsules in different sizes. These are not listed on the website, so all enquiries and orders must go directly through the sales team.

How to order empty capsules

Metabolics Customer Service and the AI agent should not ask what size capsules the customer needs or how many pots they want. Instead, always direct the customer straight to the sales team, who will handle all details of size, quantity, pricing and availability.

Please use wording such as:

“Yes, Metabolics can supply empty capsules in different sizes. These are ordered directly through our sales team so they can confirm current availability and prices for you.
📧 Email: [email protected]
📞 Phone: +44 (0) 1380 812799 (Mon–Fri, UK office hours).”

Internal guidance for agents / AI

• Do not ask follow‑up questions about capsule size, number of pots or intended use.

• Do not quote prices or confirm stock levels.

• Always provide the sales team contact details and invite the customer to contact them directly for all empty capsule enquiries.