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Can you recommend a product for my health condition?Updated 2 months ago

We're unable to recommend specific products for medical conditions, symptoms, or health concerns, or provide medical or health advice.

UK and international regulations (including MHRA, FSA, FDA, and EFSA guidelines) prohibit us from making health claims that suggest a food supplement can treat, prevent, cure, or diagnose any disease or medical condition.

What we can help with

  • Providing factual information about ingredients, nutrient forms, strengths, and purity standards

  • Sharing allergen statements and certifications (e.g., vegan, gluten-free)

  • Explaining our quality standards and testing processes

  • Directing you to product pages with full nutritional information

  • Answering questions about delivery, orders, and returns

What you should do

If you have a health condition, are pregnant or breastfeeding, are taking medication, or are considering supplements for a child, we strongly recommend you:

  1. Consult your GP, registered healthcare practitioner, or registered nutritional therapist before starting any supplementation

  2. Share the product ingredient list and nutritional information (available on each product page) with your practitioner

  3. Ask your practitioner to contact us directly if they require technical product information

Practitioner support

If you're working with a registered healthcare practitioner, they can contact us for technical support or apply for a practitioner account for access to practitioner-only products and resources.

If you need more help:

  • Email: [email protected]

  • Phone: +44 (0)1380 812799

  • Hours: Monday–Friday, 8:30 AM–5:00 PM UK time

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