How do I use my practitioner discount code?Updated 2 months ago
Metabolics offers a 10% practitioner discount to registered healthcare professionals. How you apply it depends on whether you're a new or existing practitioner customer.
New Practitioners (First-Time Use)
If you're using your practitioner discount code for the first time:
Create an account at www.metabolics.com (or log in if you already have one)
Add your products to the basket and proceed to checkout
Enter your practitioner discount code in the discount code box at checkout
The 10% discount will be applied to your order
For all future orders, the discount will apply automatically—you do not need to re-enter the code
Existing Practitioners (Returning Customers)
If you have previously used your practitioner discount code:
Your 10% discount applies automatically to all future orders
You do not need to enter the code again
You must be logged in to your practitioner account for the discount to apply
The discount will appear at the checkout stage, not in your basket
Troubleshooting: Discount Not Showing?
If your practitioner discount is not appearing:
Check you are logged in to your practitioner account
Proceed to checkout—the discount appears there, not in the basket
Verify your account is linked to a practitioner discount code
If the issue persists, contact us for assistance (details below)
Important Notes
The practitioner discount is only available to registered healthcare professionals
You must be logged in for the automatic discount to apply on future orders
The discount is visible at checkout only, not in your shopping basket
Need Help?
If you're having trouble applying your practitioner discount or need to verify your account:
Email: [email protected]
Phone: +44 (0)1380 812799
Mon–Fri, 9am–5pm UK time