Using the FIRST10 Discount Code on SubscriptionsUpdated 2 months ago

Question: Can I use the FIRST10 discount code on my subscription?

Answer:
No — the FIRST10 discount code cannot be applied to subscription plans. It’s only valid for one-time purchases or eligible offers, not recurring subscriptions.

We’re always running different promotions, though, so keep an eye on your inbox or our website for future discounts and offers.

Internal Guidance (for support team):
If a customer asks about using the FIRST10 code on their subscription:

1. Politely explain that the code isn’t valid on subscription products.

2. Reassure them that we occasionally offer promotions for subscribers.

3. If available, share any current or upcoming offers they might be eligible for.

4. Optionally, link them to the discounts or promotions page for more information.