How do I cancel my order?Updated 2 months ago
You can cancel your order if it has not yet been dispatched.
Steps to cancel
Contact us as soon as possible with your order number.
If your order is still processing, we will cancel it and issue a full refund.
If your order has already been dispatched, it cannot be cancelled. You can still initiate a return once it arrives.
Refunds
Refunds are issued to the original payment method once your cancellation or return has been processed.
If you need more help
📧 [email protected]
📞 +44 (0)1380 812799 (Mon–Fri, 9am–5pm UK)