How do I use my practitioner discount code?Updated 2 months ago
Yes, you can use your practitioner's discount code, but you need to create an account and log in first before applying the code. Once you've entered the code, it will automatically apply to all future orders.
Step-by-Step: How to Use Your Practitioner Code
1. Create an Account
Before you can use a practitioner discount code, you need to create an account on our website:
Go to www.metabolics.com
Click on the Account icon (top right)
Select Create Account
Fill in your details (name, email, password)
2. Log In to Your Account
Once you've created your account, make sure you're logged in before entering your practitioner code:
3. Enter Your Practitioner Code
After logging in, you can enter your practitioner's discount code:
Add your chosen products to the basket
Proceed to Checkout
Enter the code in the discount code box
The discount will be applied to your order, and you'll see the reduced total before completing payment.
Do I Need to Enter the Code Every Time?
No. Once you've entered your practitioner code and it's been applied to your account, it will automatically apply to all future orders. You only need to enter the code once.
This means:
Your practitioner discount is saved to your account
Future orders will automatically show the discounted price at checkout
You don't need to remember or re-enter the code each time you shop
What If I'm Not Logged In?
If you try to use a practitioner code without being logged in, it will not work. You must be logged in to your account for the code to be recognised and applied.
Important: Guest checkout does not support practitioner discount codes. Always log in before completing your order.
Practitioner Discount Benefits
When you use a practitioner discount code, you typically receive:
10% discount on all orders
Automatic application to future purchases
Access to practitioner-recommended products
Some practitioners may have different discount rates or special offers. Your practitioner will confirm the exact discount available on their code.
Troubleshooting
Code not working?
Check you're logged in to your account
Ensure the code is entered exactly as provided (codes are case-sensitive)
Confirm the code is still valid and hasn't expired
Make sure you haven't already used a different discount code (only one code can be applied per order)
Still having issues?
Contact our customer service team, and we'll be happy to help you apply your practitioner code.
If you need more help
📞 +44 (0)1380 812799 (Mon–Thurs, 8:30am–5:30pm | Fri, 8:30am–5:00pm UK time)